"Seamless fast and easy application"

I applied for interest free credit for a dental procedure and it couldn't have been easier. A link was text to me after a call from my dentist. I clicked on it filled it out and things were approved in 5 mins. Very efficient easiest application I've ever filled out . Highly recommend for a seamless process.

"it was all straight forward enough"

it was all straight forward enough
But asked me for a user name and Password
Which hadn't been sent .
But seems to be common knowledge just to use your e-mail address ?

"The automated service doesn't recognise…"

The automated service doesn't recognise my DOB. Line goes dead on redirection. Unable to change password via e mail link. Unable to see my balance on my account . I only want to know my balance .

"Very quick feed back!"

Very quick feed back!

"Quick and easy to set up"

Quick and easy to set up.
The loan will not commence until our goods have arrived and have been installed. So far, we have no complaints.

"All good except had to do it twice as…"

All good except had to do it twice as screen went blank at the end of the first attempt

"Impressed with OCRF's rapid and…"

Impressed with OCRF's rapid and efficient service.

"I have cancelled my loan agreement with…"

I have cancelled my loan agreement with this company after being kept waiting too long on the phone to pay a deposit for treatment. The recorded message assures me they are doing their utmost to provide excellent service but this has not been my experience and I will not be dealing with them in future unless they can reassure me their call handling has improved.

"Payment facility"

I have my op booked for November and I subsequently received a letter confirming that I had an option of 12 interest free payments over a 12 month period. Nowhere in the letter was any instruction what to do about arranging this facility so I rang Circle and eventually was told to go to the website. I eventually located the right area and once that happened the rest was straightforward.
I do think clearer guidelines should have been given in the first letter confirming that the payment facility was possible

"so easy"

so quick and easy no hassle at all