"The returns are terrible"

The returns are terrible. The subscription fee is extortion 5% and there is a ginormous exit fee...15%

The only people making money here are RL360 and my advisor. I am losing money and I have a 15% withdrawal fee... it is insane.

I have to wait 8 years to get my money out.... Invest in anything else but this..

"Great technology and good service from…"

Great technology and good service from the people in the Middle East and the Isle of Man

"great returns but frustrating and stressful experience"

The investments themselves are doing great, but the experience was terrible. I paid my monthly premiums until the date I was supposed to then took a holiday from payments because my financial situation changed. Then I went back to making payments and suddenly their system started taking multiple payments out at time one after the other, until they emptied my bank account. It was horrifying because I was left with no money to pay my bills that month. I was able to recover the extra payments but it took weeks to get it back. The next month the same thing happened, but luckily I caught it before they emptied my account again. Finally it was resolved by manually taking the payments on my card and suppressing the card each time. I'm not sure what the glitch in the system was, but it caused a lot of stress and grief. I'm afraid to continue to put money into it because I don't want my bank account to be emptied again, and I can't take it out if I need it.

"Very nice company with good products."

Very nice company with good products.

"By mistake I locked myself out of the…"

By mistake I locked myself out of the system and appealed to Customer Service on a Saturday morning to sort out my Password so I could access my valuations. Believe it or not by S-U-N-D-A-Y evening they had sorted out my problem. To care enough to sort out my problem on a weekend....Bravo Team, take a bow !!

"NOT recommended."

Not recommended.
High fees and NO customer service.
If you request any funds it’s extremely difficult to get YOUR money out.
Customer services needs serious attention.
I had a very stressful experience and cannot recommend Momentum Malta or RL360 or IFGL Group. Even my IFA resigned over his dealings with Momentum and I hear the ombudsman has already been contacted by others.
Receiving the reply below- when I had already reported my concerns sums this situation up nicely!!! They don’t care.

"Tenho 20 anos de experiência comercial…"

Tenho 20 anos de experiência comercial e afirmo que foi um excelente treinamento, está de parabéns toda a equipe responsável em especial para Saskia de Winter! Vou definir com apenas uma palavra, "Fantástico"!

"Very poor return"

Very poor return - lost money over 8 years, fees and charges earned RL360 and Advisor $50k...!

"1st Class Service - a pleasure to deal with"

Excellent service. Responsive, but much more important than that, they're active problem solvers. Every company experiences peaks in demand where service inevitably can be slower, but RL360 seems to deal with such better than most. From Online Support to Investment Dealing, it's seldom more than 24 hours before an effective response is forthcoming.

"It was a great experience"

It was a great experience. They have a range of funds and it depends greatly on the advisor. netWorth.mx was a delight working with them.