"Avoid at all costs"

Possibly the worst service provider of any service ever. No customer service, poor connectivity, incorrect invoicing, no replies to emails and almost impossible to cancel.

"Absolutely no technical service"

Absolutely no technical service, pointless WhatsApp automated number and no concern whatsoever for client service.

"All my questions was answered quickly…"

All my questions was answered quickly and help a lot.Ordered it Saturday and received it Wednesday.Excellent service.

"Reliable and expeditious services…"

Reliable and expeditious services rendered

"Had great service from Kabelo Rabotho…"

Had great service from Kabelo Rabotho top top top

"I had excellent service from Annari…"

I had excellent service from Annari Bonthuys of Supersonic. Everything I asked and wanted was dealt with excellent service and professionalism and speed.

"Terrible service from Supersonic!"

If there was a minus 1 option I would choose it. No air fibre now for 4 days. They just give excuses and say that they need MTN to respond. I would no longer recommend Supersonic. Absolutely pathetic customer service!

"usless customere care struggel from…"

usless customere care struggel from november 2022 to fix my account doesnt care at all. dont join supersonic u will regret it

"Useless service uses their exclusive presence in the area."

Applying 1 star only because the scale doesn't have -5.
I have a service ticket registered 3 and a half months ago - no activity, no resolution - nothing. Endless references to some problems on MTN side; promises to escalate and do something - NOTHING, nothing happens.
No replies to emails from Narendra Naidoo, useless technicians - I don't know what else to mention.

Update:
After my review on Hellopeter 6 weeks ago I received one e-mail from Narendra Naidoo, where he proposed some possible solution and I replied to it with confirmation to go the route. Now I can tell - 6 weeks with no actions or communication again.

"I paid R200 on my account online"

I paid R200 on my account online, i logged in on my account and used the 'Pay no' tab the money through on my bank account but when i went back to the home button it was still showing that i owned. I tried several times to resolve this with customer service i spoke to numerous consultants and none of them helped me. They requested proof of payment but they know that the bank can't send proof of payment when it's an online transaction.

Today i paid R1641 on my account and the same is happening. I so pissed off right. I received a message from supersonic stating that 'there's payment made on my account' i phoned in to reconnect my wifi but they're asking for proof of payment