"Everything is going really good 👍"

Everything is going really good 👍

"Very Helpful"

She was very kind told me to send the entire document, 20 pages, via email. I sent everything

"I set up with Rockwell payments 560 a…"

I set up with Rockwell payments 560 a month they promised me to settle these cards then came judgements promised to take care of have emails from there attorneys asking if I could afford more money on top of wage garnishment this company is very misleading will keep you on the hook long enough to keep as much money as possible don't return phone calls and sometimes don't answer very misleading check out reviews on yelp this happens over and over again ready to call the news station attorney never called back either have the emails saved from them

"They made me hopeful with my financial…"

They made me hopeful with my financial future. I have been paying them $500 a month for two years. They send me random settlement paperwork for companies that seemed to settle. But then the company's that were supposedly settling sent me 1099 discharging the full amount. That means Rockwell has just been stealing my money for two years and not helping me. I will be closing my account and figuring out this on my own. Terrible company. And very poor at emails and calls. 45min on hold today 2/13/20. Trying to call them. They never answered the phone. They never contacted me. Only refunded 1k of the 12k I paid them. Hope they are sued out of existence 3/5/20

"Im very dissatisfied with this program"

Im very dissatisfied with this program. Im having two lawsuits because of two accounts not being paid. Had called several times. No one calls me back. I dont know where the money is going. They never send me a breakdown of what is being done with my money. Have been with the program 1 and a half years

"LENGTHY BUT READ / DO NOT USE ROCKWELL"

LENGTHY BUT READ / DO NOT USE ROCKWELL

I started with Rockwell in April of 2018 and setup a payment plan of $316.80 to be paid on the 1st and 15th of each month. My initial contact was good and I had high hopes that this would help my situation with getting out from under my $21,420.00 debt. As of today, I have paid $13,309.80 with only $7,671.30 being put into my reserves account to go towards getting my debt negotiated down. On 1/1/20, I asked them to get me a payoff amount so that I could pay it and close my account. On 1/8/20, I received a contract advising my payoff amount is $4,057.10 and it would be drafted on 1/15/20. On 1/10/20 I signed the contract and sent it back. On 1/16/20, there was no draft for the amount, but they drafted my normal payment of $316.90, so I called them to find out what was going on. They told me that because my normal payment was in the process of being drafted, that’s why they didn’t draft the $4057.10, but that they would put in to have it drafted on 1/17/20. On 1/22/20, still no draft so I called AGAIN and they told me that the old contract was expired, so now they have to send me a new payoff amount to sign. Not sure why they didn’t call me to tell me this or why they didn’t honor it since I had been calling asking them why the amount was not drafted. On 1/24/20, they sent me another payoff amount, but this time telling me my payoff is $4,791.25 ($734.15 more than what they previously told me), which should have been under $4,000.00 at that point since I already made a payment of $316.90 on 1/15/20. I called them and they advised that the matter had been escalated and was sent over to the department who handles the payoffs and that I would need to call them back on 1/29/20 to get a status. On 1/27/20, they sent me another amount, but it was for $4,537.23, still $480.13 more than the original amount of $4,057.10 I was given on 1/8, so I told them to terminate my account and give me my money back. They advised it would take 3-5 business days for my money to be returned to me, however, on 2/3/20 it still hadn’t been returned to my bank account so I had to reach out to them to figure out what was going on. Absolute scam and waste of money. You are better off contacting your creditor directly and trying to negotiate that way. Also for those who don’t know, the amount that you DO NOT PAY during these programs are taxable. So for example, you owe $20,000, but only pay $10,000, the IRS taxes you on the $10,000 that you didn’t pay since it is considered a type of income, so be aware of that as well.

"The worst ever!"

The worst ever!! The money that you pay them isn’t worth the unworthy services such a rip off

"Rockwell has been up-front with me..."

Rockwell has been up-front with me all along in the debt resolution process, and keeps me apprised monthly of the progress being made. They are on top of the situation and I believe are looking out for my interests. It is for me a long process, but they are worth it.

"Our customer service representative was…Alexis?"

Our customer service representative was so helpful. She answered all of our questions and was very thorough in her answering our questions.

"For the love of God... stay away"

For the love of God, do NOT do business with this company. At every step, these people have been a disaster to work with. Lies. Broken promises. Incompetence. Terrible communication. Working with this company has put me in a WORSE situation than I was before I started with them. I only pray I can wrap up my business with them soon and wash my hands of their filth forever.