"Un Believable!!! You should be ashamed of yourself…"

Today I received (2) very threatening calls from two representatives. Wage garnishment? Judgement? Court date? See me in court? First off, coming from a legal background-ROCKWELL if you have any of these people talking to “consumers” like this clearly you’d like to be sued. I’d like a quick response to the Consumer Financial Protection Bureau I’ve just filed including the recorded calls, original signed contract, and the Attorney assigned contact information. Also to Mrs. Dora, I’d love to see you in person! Please let me know when that court date is? P.S. you got the right one today!

"Abysmal communication skills"

I enrolled in their program in 2019 or 2020. One of the accounts they were supposed to handle went to collections and I got served. They responded to the summons late and would never update me in the status of the account or the legal filings. I had to track down court information myself and call them about it. They didn’t even assign a lawyer to the case until after it went to judgement. It took months of calls and reports to the BBB and FTC for them to FINALLY contact me and reach a settlement. I finished out the program and asked them to continue making payments on the last account, because I didn’t want anything else to get screwed up. Foolish, I know, given the amount of chasing I had to do. As it turns out, they took only enough to cover all but the last payment to my last outstanding account (the one that they botched so badly). And when I called them on it, I was told that they couldn’t help me, because I had reported them to the FTC and BBB… 4 years ago. Because it was the only way to get them to call me.

"I would never Recommend this company…"

I would never Recommend this company…. We made our payments as scheduled and of course you pay all of their fees upfront. Toward the end there were multiple large accounts that did not get worked and we were told we would have to re enroll them even though everything was supposed to be included in the upfront cost agreed on.
Then they stopped taking our payments out of account toward the end and I called multiple times and would have them restarted, then they stopped payments again and canceled our account stating we stopped making payments…….. makes no sense at all. Trying to get someone to fix the problems and give correct information is nearly impossible…. Again I would not recommend this company to anyone. We are left with multiple high dollar unsettled accounts. They got their money

"They are harassing me for months now"

They are harassing me for months now. I told them them have wrong number and they get smart. So I called them 80 times and now they want to speak to me. Now the dumb secretary told me she was going to continue to call me when they start work I'm the morning. Lmbo I have my own business and could tie up the line all day. They are scammers and don't have original contract for what ever debt they claim to call for. 1000% scam. And Rockwell I don't want to hear any lie reply on here!

"I have NO idea why they even have any…"

I have NO idea why they even have any information on or about me!!….true scam artists & very rude individuals whenever they answer!!….there just trying to get money!!🖕🏾🖕🏾

"Debt Consolidation Experience"

I enrolled in the debt consolidation service on 8/24/18. I had several bank debts that required attention. I paid my monthly fee like clockwork for over 4 years, missing only one payment. I graduated (completed) the program on January 6, 2023. To that, I asked for the "final satisfaction letters" from the banks in order to notify the credit bureaus of my financial status. I received all but one. I have made countless calls to Rockwell asking for that final aforementioned satisfaction letter without success. It is inconceivable after satisfying my commitment to Rockwell, that I cannot receive that final letter. I will continue my effort by hiring an attorney to move forward. I would first suggest that you try another service. If you are already enrolled, keep a close eye on their settlements.

"Scammers gonna scam!"

They could stop being rude piece of excriment lying scammers, but there no real money in that, right?

"This place is absolutely criminal"

This place is absolutely criminal. I’ve filed two reports with the FTC. They prey on people who are already in debt. I entered into a three year contract with Rockwell and at the end of the three years, they settled ONE of the five accounts I gave them. Leaving me with just as much debt as I started with, STEALING over $18000 from me. This “company” is completely fraudulent. I fell into debt after being injured at work and thanks to these horrible people my financial life is still in ruins.

"They've been harassing me for months…"

They've been harassing me for months even though I'm not the person that they are trying to reach. I have tried to call in to inform them that they have the wrong number but they either hang up or start insulting me and then put me on indefinite hold. Extremely unprofessional company and by looking at their other reviews it's a miracle they're still in business.

"A bunch of fools"

A bunch of fools. Whoever they hire to answer customer questions are never on the same page. They must have high turnover because their employees are stone cold imbeciles. They never give me the right information. I spent thousands of dollars paying them so they can pay the salary for their stupid staff members. They settled 2 out of 5 accounts in nearly 5 years. What a waste of my money. All I can do is cry and be disappointed. 5 years later and creditors will still come beating down our door. Don't waste your time with this company. They are so disorganized and largely ineffective. You have a very good chance of NOT getting the results you expect.