"For some time now"

For some time now, I have been employed by this company. They are useful and helpful. With respect to my nine accounts, three have been settled and one is paid in full. Take their advice, it will help.

"They did nothing for us"

They did nothing for us! We paid over $10,000 and for 3 years they told us a lawyer was Negotiating for us to the credit card company after hearing nothing from them for months at a time we find out 3 different lawyers we’re on our case and nothing happened. I just received a partial refund in my bank and no notice at all my contact was over. This program is terrible, I should have just made payments to my credit card company.

"No longer a happy client"

Until today I would have given them 5 stars. I enrolled 8 cards with them and they settled 6. My payment obligation ended in 02/22 and at no time was I told that I HAD to extend my enrollment & payments for another 6 months in order for them to negotiate the last 2. As far as I knew, I paid an amount for all 8 and now I am being told that they will no longer negotiate. Mind you, that I have had at least 4 or 5 phone calls with them since my payment obligation ended with no further mention of this.
ref # R0014283549

"Failed to complete contract"

They were always nice and helpful on the phone when in the program. I had one account I never received any resolution for. After you complete payments the drop you out of the program 90 days later even if accounts are not resolved. I never any received a offer for additional money to resolve my last account. Nothing was ever discussed in 5 years. That is UNACCEPTABLE.

"Failed to make the payments"

They negotiated a settlement (was no adjustment rather a payment plan) then they failed to pay the last two payments when I canceled the RAM account to stop getting charged monthly fees as I should have been done they dropped me without notifyjng me or the courts that they were my representative leaving that settlement to collect interest.

"They penalize you for paying off early…"

They penalize you for paying off early despite the contract you sign saying they won't. They will not make payments or withdrawal money on time. This creates more fess and penalties. I added over 8,000.00 extra dollars to settle my debts. They are now waiting for another month in order to collect more fees. Every time you call it is a different person who knows nothing about the last phone call. My program ended in February and they refuse to make a lump sum to my last creditor. They have collected over 400.00 in extra fees when the money was there in February to pay the creditor off. They were charging me double to cancel payments to the RAM account because all the money needed to pay off the creditor was available. They were supposed to collect 300.00 more for fees on 6/22/2022 so I could be done with this and they did not collect the money nor did they pay my creditor. MONEY IS AVAILABLE TO SETTLE THIS(HAS BEEN SINCE FEBRUARY). Absolute nightmare. Still not over....BEWARE!!!!

"Do not waste your money"

Do not waste your money. You will promise you help and support. It will sound like an answer to your prayer. You will pay them thousands. They will drop the ball if there's litigation and you will end up with judgments. They will settle all the little accounts first. You know, the ones you could have settled yourself and then the biggest account, the one you actually needed help with will remain untouched. You will call and call. You can never actually talk to the person assigned you account. No one ever calls you back. This is the biggest scam. Please find a reputable company. This one is garbage.

"Terrible experience"

I was told it would be a three year process and all of my debts would be settled in that time. I stayed in the program and paid every month. They settled some of them but when the three years was up, they closed my account without even an email or phone call to explain. Their associate, Matt said he was going to settle the last two debts and made arrangements with the debtors but at the last minute, Rockwell pulled the plug and cancelled it with no explanation. Now I find out there are actually four unpaid debts and not just two. I would like the money back that you claimed to use to pay that one off. For the last 6 months every time I call, someone will listen and then tell me they will work out something and call me back and I never hear back from them.

Edit: Since my first review, I was contacted by a Rockwell representative and made arrangements to have Matt finish the deals he started previously. I am changing my 1 star to a 4. Matt gets 10 stars though. Thanks for the help.

"Paid over 5 grand in 2 years and none…"

Paid over 5 grand in 2 years and none of the 3 accounts were ever settled. In fact, 1 of the accounts they said they had settled just sued me for the amount owed. Where did the $ go. I don’t want to hear your sorry we’ll reach out to you. I want my $ back for services not rendered!!!

"ROCKWELL LEGAL GROUP is a SCAM."

ROCKWELL LEGAL GROUP is a SCAM.
3 yrs of payments totalling $13,000. Made my last one, only to find out I have 2 judgements attached to my house on accounts they never ever contacted. Even though these debts were the primary reason for discussing a solution.
I had NO late or missed payments, but was advised that this was the best thing to do to pay off my debts.