"Parcels never arriving anymore!!! "

Absolutely shocking experience with all my parcels this year and not just with whistl through music magpie which says "Handed over to delivery carrier whistl bedford" and this was on 8th March and hasn't changed since was told carrier lost it and still waiting on my refund, also have had the same issue with Rarewaves USA item shipped on January 31st and never received it, so are parcels going missing or being stolen these days cause it ain't making sense puts me off ordering through third party on Amazon now.

"They tell lies on behalf of amazon…"

They tell lies on behalf of amazon saying they delivered parcel at such a time knowing they did not. In my case when they say they delivered, I was outside cleaning my car!!!!!

"The only thing we got was a tracker…"

The only thing we got was a tracker number by email, no stage process,explanation or delivery. "Live chat" online was unavailable. Contacting the sender revealed they had in excess of 50 customers notifying non-delivery by Whistl. A simple delivery of a memory card - 8 days later, nothing.

7th March Still nothing. A formal written complaint has been sent, complete with a screenprint of the empty tracker screen and tracker number. "We are not responsible for..." says it all . Sellers are paying for responsible delivery - anything less is IRRESPONSIBLE.

12th March.Initial seller refunded, making it necessary to re-order from another seller . Unfortunately they also use Whistl. Apart from generating a tracker number there has been no movement towards delivery after 5 days. Just where are all these small packages going?

"Great service and team"

Mark, Andy, and the team are great. Always helpful and super efficient. Whistl are really proactive as a business, so we see them as a key partner as we grow our business.

"Top Class Support"

Having dealt with various courier support teams, Whistl is by far the easiest and most responsive team to work with. If an issue crops up, it is dealt with the same day. There is always someone to contact and provide advice and the setup was smooth and quick. The team’s performance has been fantastic. Thank you especially to Mark and Marcos.

"Pathetic services"

If you are in the mood to get your products delivered to a location other than the intended one, then whistl UK is the answer. I live in Cambridge, and the company decides to deliver my products to someone in Selby. Ridiculous!

"Failed at the only job they had to do"

My parcel reached their depot over a week ago and has gone no further. And there seems to be no way of contacting them unless you are a business customer. I guess I shouldn't expect much from a company who can't even spell it's name correctly

"Waiting in vain"

To Whistle for - defined as 'to wait in vain'.
Waited in vain for 3 days and still waiting.
No communication, no new promise, tracking number wrong . Absolutely hopeless.

"It's a shame you can't give zero stars"

It's a shame you can't give zero stars. Never heard of this company before and after reading the reviews I can understand why. The whole thing smells like it's some kind of scam. Feels like they just hope people aren't going to go through with the hassle of getting a refund and even if we do they're none the worse off. If I ever find out a seller is using this company I'll be sending in a complaint right to the platforms operators.

"Parcel? What Parcel"

The company sent me my tracking number and the notification that my parcel was had a 'collection scheduled'....3 weeks ago. There has been nothing since. I've organised a refund with the vendor. Very disappointed.