Whistl UK Ltd

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902 reviews
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Customer Reviews about

Whistl UK Ltd

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Trevor

1.00/5.00

"Showing 'at depot' for a week. What's going on ?"

My parcel has been showing at depot since 5th December. No 'contact us' option on the website.
L12612111004299068
and I used to think Evri was the worst

The package arrived on 12th Dec

11/12/2023

Ann Ryan

1.00/5.00

"Items still haven’t arrived and they…"

Items still haven’t arrived and they have already lost one parcel

10/12/2023

Pamela Dub

1.00/5.00

"Negligent delivery"

The delivery driver rang my bell extremely briefly and did not wait for me to answer so that by the time I got to the front door he was already in my neighbour’s garden delivering a parcel to my neighbour.
He had left a large parcel 2 foot 7inches by 4 foot on my doorstep fully visible from the street. When I asked him if he just intended to leave it like that, from his reply that had been his clear intention.
Also, I had received no notification from Whistl of the intended delivery time and no possibility of providing alternative instructions for leaving the parcel.

02/12/2023

Al

1.00/5.00

"Item delivered incorrectly."

Item delivered incorrectly.Phoned Whistl.Caller washed hands said it was customers mistake and told to DESTROY parcel. Was pet medicine. Thoughtless and cruel.

01/12/2023

COLIN

1.00/5.00

"If I could add a MINUS Star I would"

If I could add a MINUS Star I would. A book from Amazon UK Seller marked as delivered on the 25 November 2023 Completely untrue. Past week I've been housebound with a large notice on my door. "ALL Deliveries PLEASE RING" Whistle drivers either can't read or their system is rubbish. All I get from Amazon Seller is "it's been delivered" I've asked for a refund. Still waiting for a reply. I've also got three more books from the same Company held up at the Bristol Depot. Will I ever get those.? Can I trust Whistle. NO. Who is worse EVRI or WHISTL.

30/11/2023

P. R.

1.00/5.00

"Too slow"

Eight days to deliver a small package. No updates for a week. I've had deliveries from China in less time, with tracking updates every step of the way.

22/11/2023

Cully Morton

1.00/5.00

"Collection scheduled, and then nothing!"

Second time in a fortnight that an Amazon delivery has been "stuck" with Whistl for over 10 days. Tracking says that they have scheduled a collection, and the onward couriers say they are expecting a delivery.
Whistl's 'live' help consists of a bot - no way of contacting a human.
Worst logistics service I've come across.

17/11/2023

Jasmin Jade

1.00/5.00

"I just had a bed frame delivered and…"

I just had a bed frame delivered and the driver didn't even have the decency to deliver it to my door but left it on the ground floor , I live on the second floor, how am I supposed to carry this up on my own ??
He could have at least helped me to carry it up !!!!
I honestly expected more from a logistics company.

16/11/2023

Richard Nash

1.00/5.00

"Completely useless"

Completely useless, five on and my next day delivery still hasn't arrived.
Tracking page now states: " Package transferred to another carrier for delivery".
Isn't that what they were supposed to be being paid for ?

13/11/2023

Lora

1.00/5.00

"Stated customer refused delivery"

Stated customer refused delivery, when no delivery attempt was even made. Waiting for them to return parcel back to seller before the seller will even begin to refund me. Absolute sham of a delivery service!

12/11/2023
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