"Yet another package which never arrived"

As seems to be the norm with this company, my package just disappeared into the ether. Ordered a cd from Rarewaves through Amazon. Not given any tracking data but an approximate delivery date. Suffice to say the package has never arrived. Have received a full refund from Rarewaves but actually wanted the item I ordered. It's really put me off buying anything from them in future if they continue to use Whistl as all of these negative reviews highlight that you won't receive your order

"Useless Parcel Company."

5 days for a Small Light Parcel Watford to Manchester. Still no sign, tracking Useless. Why do people use the Shi* Parcel firm?

"Damaged book"

My thick book was shoved in my letterbox. The delivery man didn't knock to check if anyone was home. I was so surprised as I knew it was a large book. Only a corner of the book managed to fit, so basically, anyone could have easily just taken it out of my letterbox. To no surprise, my book was damaged where he had shoved it in. An absolute joke.

"A scam"

A scam. Just lost a parcel, again. Whistl are not a delivery company. When they claim to "sort" a parcel, this means they take it, sit on it for days even if it's urgent, then hand it over to someone who will lose it - and it becomes untraceable from that point. None of their tracing references work. If you get hold of Whistl's customer non-service at a random call centre in the middle of nowhere, they'll say "nothing to do with us" and tell you to contact the retailer, 100% of the time. This outfit gets paid by retailers for pretending to do the work the retailer could do themselves better, faster and cheaper. If you are a retailer, using Whistl is how you lose customers.

"the worst delivery company that never…"

the worst delivery company that never does deliver or even try 2nd parcel returned because they couldn't even be bothered to look for my business on a main road even Hermes / Evri can find me and thats saying something shocking service and a total waste of time thanks for nothing im also leaving a google review over this horrid service 3 weeks later no parcel just lazy

"Delivery went well … for me."

Well here’s a surprise, I suppose. Ordered item from Amazon , delivered day earlier than expected with all the tracking updates spot on. Like others I couldn’t believe the delivery would go well but can’t fault it. Mind you I’d never heard of Whistl before but they certainly delivered for me but maybe this was because it was ordered via Amazon who never have let me down.

"Stay well clear!"

Appallingly unreliable and contemptible little delivery company.

And their website is woefully inadequate - poorly designed and unhelpful in the extreme. Not to mention the twenty minute waits!

"Whistl have “lost” my item from Amazon…"

Whistl have “lost” my item from Amazon as well as the replacement that Amazon sent. Never again will I order anything that Whistl are involved with.

"" SLOW ""

Takes forever , must be the slowest delivery service on the planet !!!

"Ordered a book 25/04 still not here"

Ordered a book 25/04 still not here, it’s been sat with Whistl since 28/4 and all the updates keep saying is it’s been scanned, load scan at depot etc if it’s not here today I’m going to contact the seller and cancel not impressed as it was a gift that’s now too late for the birthday it was meant for!