"Do you know how a doorbell works?"

I live in small group of flats with a shared entrance. Package was left outside the building with no warning. No attempt to ring the doorbell (I was home all day) to get it inside the building, let alone to my door. No delivery notification so I didn't even realise it had been delivered until hours later. Rubbish.

Package was at least delivered on the advertised date, undamaged - but going by previous reviews, that's probably just good luck.

"Why entrust Whistl with live plant orders ??"

I am awaiting a delivery of two pear trees from Thompson and Morgon, who themselves have had terrible reviews largely due to poor delivery service by Whistl. The items were "apparently not able to be delivered".....a total nonsense, and then returned to the depot. It then transpires that rather than send out again, the recipient has to chase the sender to get the order sent again!! Total faff which does neither company any justice. Changing your name from TNT to Whistl in itself is not going to make the problem of poor service disappear !!

"Whistl will damage your reputation…"

Whistl will damage your reputation through incompetence.

We trialled 29 orders through whistl in 2 parcels to be collected by TNT. TNT picked up one of them, left the other and marked it both as collected. After much faffing around TNT came to collect the other one. Despite showing both as arrived at whistle facilities on the 23rd, already 3 days late they failed to collate the parcels and dispatch it until 30th after chasing up by Parcel2go.

29 angry customers are currently messaging me asking me where their parcels are. Honestly, for the few pennies you save, it's not worth the trouble. I only did it for the collections which they royally screwed up.

Never again.

"Failed to deliver my item and claimed it had been."

I ordered an order on Amazon 23/10/2020; first I received a message on my Amazon account stating it had been delivered; the next time I checked my account, it was running late. Why is this company still in business if they are so bad at delivering on date, and on time. They are rubbish. God knows why Amazon uses this company; I guess they are cheap. :(

"Claimed to have delivered my package"

Claimed to have delivered my package,
Nobody knocked on door or rang doorbell i have not received an item, I have been waiting all day

"Just received a parcel from Thompson…"

Just received a parcel from Thompson and
Morgan, so badly damaged. I have no idea how this company is still in business

"A delivery company that don't deliver."

Had an Amazon order which was supposed to be delivered by this company - it was in the Whistl tracking system, and never arrived.

"SHOCKINGLY SLOW"

My box of parcels to be posted by Whistl arrived and was signed for at Whistl on 22nd October (dispatch is supposed to be 3 to 5 days). It is now 29th October and my packages have not been dispatched to my customers. I was told yesterday I would have to wait another couple of days just for an explanation!!!!!! DISGRACEFUL

"Absolutely shocking"

Absolutely shocking. Promised delivery from a seller on Amazon by the 19th. No parcel has arrived, it is apparently still in transit with Whistl. Awful, awful service!

"Worst courier ever"

Worst courier ever. Disgustingly dishonest drivers. Should be abolished, go bankrupt!!!