"Absolutely rubbish"

Ordered something for me dad off Amazon next day delivery as he absolutely needed it to use on the weekend. Nothing showed up. Checked the delivery status "arriving with Whistl" and has been in transit for days. Says it all doesn't it!

"What will their excuse be after the pandemic?"

There are some terrible delivery companies around at the moment but by far the worst are these clowns.
I will not be using retailers who insist upon using whistle, they can whistle.

"Who is this awful company ‘whistl?"

Who is this awful company ‘whistl’? This is the very first time I have come into contact with this company and I hoping it is the last time, as my experience with them is awful. I ordered from Amazon, now Amazon is known for quick and speedy delivery, but this particular seller used this company whistl to deliver my order, ok waited 3 days already for delivery so I contacted the seller who told me whistl had a delay I had no update from whistl when I used there tracking service so I contacted the seller again, they said yes whistl has your order and there is a delay, so I called whistl to find out where my parcel is why is there a delay? A representative from whistl shouted down the phone saying there not a delivery service there only the account service and have nothing to do with deliveries, very rude! So I rang about half a hour later got another person who did track down my parcel and said Royal Mail has it, ok what’s the tracking number we don’t have that information, contact the seller, which I did I they did have a clue why royal mail has it and as not been notified. Anyway just check with my tracking number and would you believe it, whistl has still have my parcel in transit......... whistl still has had my parcel even up to now and still have not receive it, whistl gets a zero score from me if I could give zero for slow delivery service, non existent customer service, and do not update there tracking service after 3 days. ( Please Amazon remove this courier from delivering Amazon orders because they let your delivering service down! )

"If I could give Zero stars I would"

If I could give Zero stars I would! What is the point of being given a tracking number when it is not recognised by their system?! I got the message:
"Unfortunately, your parcel reference number does not match a parcel reference number created on our system. This could be because the courier has changed the tracking number used while the parcel is in transit. For more help locating your order please visit our Help Centre"!
Helpless centre more like! There was absolutely NO useful information or guidance on it. A Joke of a company!!

"Totally useless service"

Totally useless service. Ordered from ebay, with tracking number, got a message saying driver has tried to deliver but no sign.

I am the receiver, waiting for a parcel from Ebay. I want to provide a door code for the delivery man to get in. And I am told, by Elizabeth B, that this cannot be done by anyone other than the account holder. Who is some company on Ebay, who I do not want to give my door code to. I want to give it to the tracking company, much like you can do with DPD, royal mail, amazon etc. In addition, your customer service lady was unempathetic, and came across rude, and kept repeating herself saying that only the account holder could make changes.

You should really consider changing your policy to allow the person who is receiving a parcel to add their delivery instructions as it has NOTHING to do with the seller.

Terrible service.

"Ordered from ebay"

Ordered from ebay. Delivery date 5/10. 2 days ive been in waiting, and to now get emails saying driver has tried delivering again, same as yesterday......joke of company

"Whistl are supposed to be delivering a…"

Whistl are supposed to be delivering a parcel when I went to track it, it says they handed it to royal mail, what is the point of being a delivery company if they can't do the job properly

"Liars"

As per previous review claimed they'd attempted delivery at 16:33? My motion triggered cctv says different & I've been here all day, no one's called.

Blatant liars!

Quick update delivered today without notice, lucky I was in but at least item turned up.

"Claiming to have attempt at deliver"

Claiming to have attempt at deliver

03/10/2020 - 16:46 Delivery Attempt

Nobody knocked on door or rang doorbell, if you aren't going to make it for delivery on a Saturday don't make up you attempted to deliver.

"My item never arrived the website is…"

My item never arrived the website is useless and provides no way of contacting whistl customer services.