Home Furnishings UK Ltd.
Annie
"Awful trader"
Awful trader, no customer care. A one man company with awful degrading treatment of customers.
Avoid at all costs.
Mr Peter Summers
"Best way to buy a bed"
Recommend by a friend rang up to confirm a few things spoke to Gemma what a lovely polite lady very helpful and great product knowledge order super king size divan and even manage to pick my own delivery date so far very good
Update to follow next Tuesday when we receive our order
Sarah
"Bought numerous beds from here & they…"
Bought numerous beds from here & they always go above and beyond for their customers.. delivery service 10/10, customer service staff very polite and help out with any enquires you have.. always keep you up to date with delivery..
10/10 over all for the amazing service
Anthony
"Great service"
Great service, the bed was delivered in good condition even when I discovered there was accessories that wasn’t included, it was posted to me within 2days.
I recommend their services, the bed was a good value for the price
Liz Cochrane
"Stay clear paid £450 for table and…"
Stay clear paid £450 for table and chairs and got bumped !!!!! Seemingly using this page but have an actual shop with a different name… oh how the tables will turn !!!
Karen Croft
"I ordered a small double rio bed from…"
I ordered a small double Rio bed from this company and it’s the 2 no one I have ordered cause the first one was amazing quality , I also have it in a single , amazing quality and always fast delivery
Helen A Peters
"AVOID AT ALL COSTS!!!! OR IT COSTS YOU!!!"
Avoid at all costs.
Do not trust there advise!!!
Never have I ever dealt with a cowboy company like this is my life, unhelpful, unprofessional and poor customer service.
This company actually cost me money even when it was their mistake. I had to pay £80 for it to be returned. I purchased a mattress based on the advise I received from them and even on purchase advised if it’s not in a soft I don’t want to go through with the purchase or have the issue of returning it. They sent a firm mattress which they confirmed when I messaged them however, when sending them screen shots of all the proof I had about being advised to purchase this mattress they still said I would have to pay to return it. total injustice and honestly never ever bother to review but had to do this one to tell people to save their money and shop elsewhere.
Babsy Janssen
"paid for 3 items recieved only 1"
Bought and paid for 3 items. Only recieved 1 item and this was shipped from China instead of the UK. LOOK OUT ! !
Kerry
"AVOID - BED NOT RECEIVED"
Update: bed delivered 8 days late however, on unpacking the quality was atrocious. They did offer a refund through PayPal if we sent it back. We explained that our father in law (who’s bed it was at the caravan) was seriously ill in hospital and it would be a couple of Weeks before we could arrange to have it sent back as we didn’t want to leave him. They offered no empathy or leeway so unfortunately our claim lapsed and they won. Sadly he never came home from hospital and passed away. As a company they wouldn’t offer any support during troubled times or extend the timeframe to return to allow us to spend precious time with him during his final days. They can keep the money for the bed but this is a warning to all potential buyers….this company is disgraceful!
This company has failed to deliver a bed on two separate occasions leaving my 80yr father-in-law sleeping on the settee. Speaking to customer service is shocking with them showing little empathy and a lack of ownership to resolve passing the blame to the delivery company. Had to put a PayPal claim in to receive a refund!
Katie
"Amazing value"
Amazing value. I’ve had 2 beds last summer and ordered another today.
No issues, free delivery, quick responses and great service. 🙌🏽
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