"Most frustrating online travel booking playform"

If only i can rate them a zero coz they don't deserve a one. Only interested to get money out from you. Once you paid and passed the credit card dispute period, no customer satisfaction and leaving their customers angry and frustrated with their poor customer services.

"Avoid ... Dangerous to book with them"

Please note that this website fis amous for offering cheap rates but it can turn out to be messy as we experienced. We booked Five star hotel in Buenos Aires online at Rehlat website , but were shocked to find that on arrival at hotel ( we arrived at night in hotel) , Rehlat has cancelled this booking. On contacting them we were informed by rehlat that that it happened due to technical error . We made fresh booking with hotel on the spot on hotel retail rates but were lucky that rooms were available at hotel.

"I wish I could give 0 to this company, don’t book. "

I wish I could give 0 to this company. I booked the ticket and paid the fare. After payment and confirmation, agent from the company called me said the flight fares are increased and asked me to pay extra, otherwise they will cancel the booking. Can’t trust this agency asked to cancel the ticket.

"Avoid rehlat.com"

Bad.
Booked a flight. Received Confirmation.
Went to the airport to find out that I have no booking.
Kept calling them for three weeks and sent to their Twitter and Facebook accounts until they replied to me with a lie that my booking was canceled from the airlines although I had already seen that The booking was canceled by them from the airlines system when I was at the airport.
After almost a month of calls and texts, they lied and said that it was canceled by the airlines and they will refund me.
They said it will take 30 to 60 days for the refund to be done
After around 40 days, I had to contact them again.
Then it took them two weeks to process the refund.
They are useless careless liars.
They had no empathy for leaving me at the airport outside my home country with my paid booking and no flight to board
Their customer service have nothing to do except saying that they will contact the responsible person.

The worst agency on earth probably

"Very bad service, and unreasonable policy!"

They booked the wrong room for me, the request is June, they operated wrong as July. This is the first wrong. The second defection is bad response! They feedback very slowly! The last one is the unreasonable policy! Why I cannot cancel their wrong booking for me? Should I take responsibility for them for their mistake???!

"THE WORST TRAVEL AGENCY I HAVE EVER HAD…"

THE WORST TRAVEL AGENCY I HAVE EVER HAD THE DISPLEASURE OF WORKING WITH!!!!

I booked my flight with these SCAMMERS on January 25th, 2024 and canceled my ticket immediately afterwards (same day cancelation). The airlines refunded my credit BUT they sent my refund to Rehlat since I bought my ticket through them. Its been over 6 MONTHS and I have yet to receive my refund from these SCAMMERS.

I opened 3 disputes with my bank because of these guys and my bank has been trying to get a hold of Rehlat for the last 6 months trying to get my money back, but these SCAMMERS are not responding back to the bank's emails or calls!!!

Stay away from these scumbags and if you do decide to purchase any tickets from them, then be sure to lawyer up because you will need it!!!!

"SCAM! Wish I could give less than a star…."

Wish I could give less than a star….the company is a scam. I booked a hotel and paid through them and the hotel attempted to bill their business card for my room and it was declined. I called the company to see what was wrong (whole I was standing in the lobby of the hotel) and they said they wound have to call me back. I asked how long and they said they didn’t know but would mark it as “urgent” and hopefully call me back with 48 hours!!!! I said that wasn’t okay and I needed to speak to a supervisor and they said that wasn’t possible and it wasn’t possible to cancel my reservation either.

"They add 20% to the booking fee in a sneeky way"

They add 20% to the booking fee once you have already agreed on a price. They call this fee 'convenience fee'. Stay away from these crooks.

"I am so happy with the experience"

I am so happy with the experience, customer service and offers. I will use your app more often than other apps.
Also I would like to thank Anuj for the great help.

"Okay here's the deal"

Okay here's the deal. If I would've seen these reviews here before booking with this rehlat company, I would've not booked.

I was looking at a hotel in Barcelona and google suggested rehlat as one of the options for a booking. They had the best price and I was like yeah let's go. Booked it, got the email with the confirmation etc etc.

Then just for the sake of it I read the reviews from here. I was horrified, like **** did I just get scammed through this site? My vacation is 3 weeks away and I'm not sure if I have the hotel room or what. What if I show up and the hotel reception tells me there's no booking.

A little stressed the 3 weeks passed. During that time I decided to use their website and I was kind of laggy. Still got all I needed.

Arrived at the hotel and got a nice room from them. Very nice, I'm glad I didn't actually get scammed. Most of these negative reviews are about flights, maybe the airline business has more cancellations than hotels idk. But anyway! Got my hotel room and I'm truly satisfied.

Tldr: Rehlat wasn't so bad that these reviews let me in to believe, though a little sketchy. Got my service, but wouldn't maybe book again because of laggy website