"BSTOCK IS A SCAM"

If there was a way I could give less than one star I would. This whole site is one big scam. DO NOT PURCHASE ANYTHING FROM BSTOCK SELLERS, they are off-shore sellers dumping the worst of the worst, you get what you get and there is no way to dispute. You will order clothes and get boxes and boxes of cork-coasters and you will not get your wired funds back. After months of disputes, photos and frustration you may (only may), get a Bstock credit and even that will be partial.

RESPONSE TO BSTOCK'S RESPONSE - I have no way of recovering my funds and you have locked my account for contesting a charge having received over 500+ cork coasters, which I didn't order (not even close). So even if I wanted to I couldn't buy from you. To summarize, I am the wronged party who was cheated by a Bstock seller, I have lost money AND you have locked my account for contesting a charge for a fraudulent transaction.

"Man hält keine Garantieleistung wenn…"

Man erhält keine Garantieleistung wenn ein Artikel nach z.B. 10 Tagen nicht mehr funktioniert.
Nach unzähligen Mails werden einem 10-15 % Erstattung (Kaufpreis 29 €) angeboten. LÄCHERLICH !!!
Auf keinen Fall dort bestellen.

"We have bought from them for about 4…"

We have bought from them for about 4 years now. They used to be WONDERFUL but now they could care less about the customer. We have ordered about 50 full truckloads and they just ripped us off on the last 3. Promised to make it right and get refund but they have never called back and I am tired of calling them.

"This platform is a joke"

This platform is a joke. Be careful from any promise they give you. The worst customer service I experienced in my life is with bstock. This company needs to be in a law suit for their injustices.

"BStock policies"

BStock needs to implement their "policies" on the sellers as they do on the buyers, so these sellers stop preying on the the buyers. The lopsided policies only work in favor of the sellers majority of the time. Grading the product is also a huge issue, where the sellers sells garbage and mark them as B grade because they can get away with it

"Still waiting for a full refund from a…"

Still waiting for a full refund from a seller cancellation. I paid in pounds and was refunded in euros so so im still owed money from bstock. No one seems to be addressing this or paying outstanding amount.???!

Update: finally got a refund however it was a painful and expensive process calling America and being passed from person to person.

"Unauthorized Cancelation and Product Decline"

While we have been able to sustain our business on Bstock for the past several years, it seems the quality of the product from several market places has declined significantly. Not only has the product been reduced per load, the shipping costs has increased. Also, the requirements to file dispute has increased, due to missing pallets or items per pallet. Upon receipt of every load, we take pictures of every pallet and the signed BOL, as required, to make sure our bases are covered for any claim. For the future, we have found other substantial avenues to sustain our business at this point. Hopefully, Bstock will require the sellers to provide images of each pallet, box, lot, on their marketplace, and uphold the standards to each vendor as advertised in each listing. We also hope that they will not allow a vendor to completely cancel a load just before delivery, which just happened today, and not provide an immediate refund. I gave this a 3-star based on previous experience and business practice.

"Terrible Customer Service Short Shipment"

We recently got a shipment from B stock that was short merchandise. This was not a common issue for us previously. The company tried to make ridiculous claims that we should have taken pictures of the merchandise while it was on the truck. In my 35 years of business I have never heard of anything like that. Even worse the customer service dept for them regarding this is in Jordan. That is truly amazing. We have bought many shipments over the years as we are a real company. I will continue to pursue action against them. They hope you give up and dont pursue these matters. Dealing with support in the Phillipines for major problems in the US is unacceptable. The person I spoke to at the time said he was from Jordan. Of course his accent was so hard to understand. The shipping companies used are highly unlreaiable and the company tires to put all the burden of complaints and followups on the customer itself. It can take several followups. Some of their carriers mark shipments delivered and you find out 5 days later you never got the goods. Nobody will answer to those complaints in a serious way.

"Another B-Stock blunder"

Another B-Stock blunder. Big promotion running on Costco Marketplace only to have super slow page load to outright bad gateway server crash. They are so inept that they let it unfold all the while getting creamed as most were prevented from bidding.

"I am compelled to share my Frustrating Experience - Unreliable Service"

I am compelled to share my recent experience with B-stock, and unfortunately, it has been nothing short of a nightmare.

Despite reaching out to customer service multiple times, the responses have been inconsistent and unhelpful. The primary issue revolves around the inaccurate delivery dates provided, resulting in unexpected financial losses on my end. The promises made were not honored, and the lack of transparency and communication is deeply concerning.

What is particularly disheartening is the complete lack of accountability and resolution. Despite multiple reassurances to be patient, there has been no proactive communication or straightforward answers regarding the status of my order. The emails from four different employees only added to the confusion, leaving me feeling neglected and undervalued as a customer.

This entire ordeal has been a frustrating and time-consuming process, and I am left with the impression that B-stock does not genuinely care about its customers. A simple refund does not adequately address the financial and emotional toll this situation has taken.

I hope that this review prompts the necessary action to rectify these issues. Potential customers deserve better, and I sincerely hope [Company Name] takes steps to improve its service and communication.