"Scam Company!! Do NOT use!!"

Won the bid and paid via wire transfer. After a week, I tried to contact the shipper and the phone was disconnected. The product never shipped and I still have not received my money back after a month of constant emails. They keep telling me it is "in progress."

"from October 28, 2024 and today is December 28 2024 "

I never received the order from October 28, 2024 This is very sad

"Items was shipped in Trash bags "

Order a load from Gardena, California, it was some watches. The images of the watches was enlarged to make them appear bigger than what they actually are. The stock is a great company. They need to scan who is allowed to sell on their sites more carefully. The packaging arrived in trash bags everything was completely wet. Pictures was not able to be uploaded because of their outdated system. They only allow a certain format style of pictures to be uploaded on their site and you have to compress them to do that which is time-consuming. It’s better to just email the pictures to Customer Support so they can directly handle your case. Still waiting on a refund. B stock has to do better about refunding people, their monies in a timely fashion.

"calls are not responded too or retuned"

calls are not responded too or retuned
waiting for 1hr plus

"Eileen"

Eileen, was amazing and welcoming to ask more question's.

"Great help!"

Eileen was amazing! I really appreciated the help got me all sorted!

"They are very fair and super…"

They are very fair and super responsive. I had some disputes on item quality with seller, and BStock was fair in their mediation.

"Ananda in customer service was more…"

Ananda in customer service was more helpful with taking care of our concerns with our refund from Amazon.

"I paid $1000 for a truck load of what…"

I paid $1000 for a truck load of what was suppose to be NFM furniture then they was out of that and sent me appliances instead. Sent a bunch of trash in a semi trailer. Broken shit along with shit dated back to 1996. I sent whole truck back. Told them I want my refund or an actual truck load of working not broken products as that’s what I bid for. They quit messaging me. DO NOT TRUST THEM.!

"We have been following Bstock for a…"

We have been following Bstock for a long time, and their customer service has always been great. However, we recently purchased an auction item and paid for it, but nearly a month has passed with no tracking number or responses from either customer service or the seller.

We have sent multiple emails without receiving any replies. All we want is a refund, but they are not responding. If this situation continues, we are considering canceling our subscription soon.