"Comfy mattress"

Ordered a custom size from matress.ie and then read the reviews and was worried it wasn't going to go well. Matress arrived today and it is perfect seems very comfortable and its an odd size because its for an antique bed so I am very happy with it. Took just over 2 weeks but I knew then when I ordered and could pay cash on delivery which is great

"Shocking!!! DO NOT USE THEM"

Shocking!!!! They lied to me about delivery and hang up the phone when you challenge them. They are DISGUSTING. It is a wonder they are in business honestly

"DO NOT BUY FROM!!!!"

One of the worst companies I have ever had to deal with. Order was for 3 beds and 3 mattress.. 2 were delivered however 1 was delayed, when it arrived it was the wrong size.. Note the order was put in July and we are still battling the case 4 months later.

"Appalling customer service"

Appalling company! Ordered mattress waited days for confirmation email..never came Rang and spoke to incredibly rude guy who said he would call back, he did not call back.Sent emails, sent messages on website, no response to these either.Kept ringing guy responded asking what to you expect me to when asked where the mattress is and hung up.Sent email requesting order to be cancelled no response.A few days later mattress was at side of house in rain when I returned from work.Unpacked matress and left to breathe as instructions , my son slept on it for one night .It is advertised as a latex matress, it is not! It is a layer of synthetic foam with a synthetic rubber top, the smell is absolutely toxic , the covering is thinner than a fitted sheet,health hazard could not be used for full night as child was sweating profusely, it is not breathable. Have emailed company today 5th October requesting collection and full refund in timely manner. I have been in contact with CCPC and will pursue this until resolved and full refund given.I have never given a bad review to any company but was actually shocked at this company's treatment of their customers.I am hoping that this company can at least save face by dealing with my complaint in an effecient manner, email sent to them today 5th October..let's see

"Absolutely appalling NEVER use…"

Absolutely appalling NEVER use Mattress.ie. I ordered 2 single mattress including one for my son who had a spring push through his old mattress. So called to explain needed ASAP BEFORE ordering (also we were in a holiday home for only 3 weeks) was told would have in 48 hours, so ordered. Waited on 4 separate days of my holidays as told was being delivered NEVER arrived or did they even have the courtesy to call. Including one where that morning they promised to deliver between 4-6pm but called at 5pm to say sorry but didn't have mattresses. Initially incredible rude (until said I'd be reviewing then at least polite on phone). Then the main guy promised "if I have to drive there myself you will get one tomorrow morning" (2 weeks after ordered). The next morning got text saying had processed full refund as sorry cannot confirm delivery and would be in contact in due course. I called but he said he was with someone and had texted me to read them and he would call back. Unsurprisingly never did. DREADFUL COMPANY.
I then called Halpinsfurntiure.ie. Lovely guy got the mattresses same day and they are great quality, same price, free delivery and really professional and pleasant.

"Terrible quality mattress"

Terrible quality mattress
€50 return charge
Avoid avoid avoid
Spend your money elsewhere
Springs coming though mattress

"Received mattress and bed frame"

Received mattress and bed frame, great delivery and helpful delivery driver. Website great for ordering too. Docking one star as was given no updates regarding a delivery date until day before it arrived. Had to waiting for a number of weeks not knowing when it would arrive. Besides that all was great.

"very bad company to order anything from…"

very bad company to order anything from received a bad yesterday mattress ripped headboard spinning looks like one of the wood on the headboard was lieing in the rain disgraceful company never ever again

"PLEASE DO NOT BUY FROM THIS PLACE!!"

DO NOT BUY FROM THIS PLACE!!

I've never left a review for anyone on here before but I feel it was worth the effort of signing up for an account just in the hope that nobody EVER purchases from this company. The level of customer service and communication is absolutely horrendous, the worst I've ever experienced. Nobody ever responds to email queries or answers the phone. Having been told our bed would arrive on January 20th, a week had past with no update and then after umpteen more attempts at getting an update, I was told that the bed was not available now and had to choose another one and wait more time for the next one to be delivered, having spent two weeks sleeping on the floor already! This is not a company, this is a fraud and PLEASE PLEASE please don't waste your time and money with this website!

"WORST SHOP EVER"

UNFORTUNATELY, I WAS NAIVE AND DIDN'T LOOK FOR REVIEWS HERE ON GOOGLE. THIS WAS THE WORST SERVICE I EVER HAD. DO NOT BUY FROM THIS PLACE UNLESS YOU WANT TO BE DISrespectED BY THE OWNER WHO IS AN IGNORANT RUDE. THE WORST EXPERIENCE I EVER HAD