"Server down for 2 weeks making this…"

Server down for 2 weeks making this alarm useless. No answer on e mail support. Produckt is totaly useless with app down....

"Android application does no work and…"

Android application does no work and technical support does not give any solution. Result: useless and lost money.

"complete waste of time and money"

do not bother with this system, they will take your money but have now will not respond to request for support and the "on-line chat" is never open, and the alarm system will now only work locally and not report any activations

"Home8 are not responding to emails"

Home8 are not responding to emails, phone calls or chats. Seems the whole system has gone down rendering all of our sensors and systems useless.
Wonderful….

"I have not been able to connect to the…"

I have not been able to connect to the server for about 2 weeks now. Cannot get anyone from customer support or even fails on the line. Can I get an email back. Cannot get live chat to return my chat. They do however have no problem billing my credit card. Do yourself a favor and stay away from this company they're a bunch of crooks

"Helaas heb ik het zelfde."

Helaas heb ik het zelfde.. in het begin goed gewerkt.
In 2021 steeds uitvallen of het alarm er niet afkrijgen.. helaas nu al 2 dagen kom ik niet meer in de app kan ik geen alarm aanzetten.. waarom home8 de stekker er uit heeft getrokken.. maar wel hun producten verkopen.

Ik zou zeggen ga eerst alles netjes regelen zo dat alles het weer doet.
Tot nu toe heb ik er niks aan

"Slecht systeem"

Na enige jaren met horten en stoten gewerkt te hebben. (steeds verbinding kwijt) werkt het nu helemaal niet meer. Kan zelfs niet meer inloggen in de app. Totaal nutteloos systeem.

"Home 8 review after a year of having the unit"

Guys! This is some Chinese knock off that never worked for me. The alarm and the sensor goes off every hour for no reason. My system does not arm anymore, called the company and they told me that I need a new processor. I purchased the processor and the alarm never worked, they also told me that they were going to replace one of my cameras, after I sent it to them, they said they were not going to replace the camera anymore. I had to tell them to send the camera back, otherwise, they were going to keep it.

DO YOURSELF A FAVOR AND AVOID FRUSTRATION! GET YOURSELF A REAL ALARM SYSTEM; OTHERWISE, YOU WILL REMEMBER THIS REVIEW FOR YEARS TO COME!

"Hopeless Support"

I am having a nightmare with Home8 support. I have a faulty camera which did not show video in the app. Their staff correspond in broken English with very poor grammar and clearly consider their customers to be fools. They have sent numerous long winded emails telling me how to rectify the problem. I have followed these to the letter and the end result is that I still have a faulty camera which does not now show up on my app at all. The simple solution would be to send me a new camera but no!!! They are now telling me to go back to the original retailer and go through them. I’ve totally had it with them. Very poor support and quite rude and dismissive at times.

"Basic, but effective!"

Basic, but effective security system. Really like how easy it is to install and it was not pricey. Was looking for sensors and cameras with an app that would set off an alarm and notify you remotely, rather than a siren. Does the job! Will be getting more sensors etc.