"Owner cussed and screamed"

Ordered 5 pigtails from this company, they shipped an empty pkg. These crooks live in a million dollar home )and yet are willing to screw you over for a few dollars. His wife Tracy called and yelled and screamed and made threats against us. Don't order from this company as they are already being investigated for mail fraud

"fraudsters"

clicked on the link to purchase side marker connector for my camaro. recieved wrong part. seller claimed i ordered wrong part. it was the right part. the picture matched the part i held in my hand. the part number matched the manufacturer part number. the link clearly stated the right part for camaro. directed me to "right" part for mazda rx7. i drive a camaro. not the right part. doesnt even look like the right part. offered to send "right" at my expense. paypal invoice showed different part number than what i clicked on. fraudsters. paypal refunded my money.

"I purchased a set of type 74 bulbs for…"

I purchased a set of type 74 bulbs for my cars instrument cluster. After replacing the bulbs I immediately noticed they were flickering. Wanting to make sure that it wasn't installer error I waited until I had the chance to pull my cluster again and re check my connections I did this and put everything back together. I then contacted the seller and he proceeded to blame me for damaging the bulbs and trying to make me pay for replacements for his DOA product. We went back and forth and he has refused to make things right. The owner if this company does not stand behind his product. I suggest looking elsewhere for bulbs.

"Chinese knockoffs"

Shipped out fast. Headlight "HIRs" are a cheap knock Chinese knock off. We'll see if the LED I also ordered is any good. Will order from Superbrightleds next time.

"Do not even bother. No customer service."

Do not even bother. Look closely at the reviews.
If there is any issue, you are screwed.
I placed an order for 120 bulbs from their website. 60 were the wrong color but they took my money and sent them anyway. Later they said they no longer had that color. I said you should have asked me what I wanted to do before you blindly sent the wrong bulbs. Back and forth it went. Final answer : They want me to pay return shipping and then pay a restocking fee.
Real lacklustre business practice. Do yourself a favor and buy elsewhere.

"Avoid at all costs"

Avoid at all costs. I purchased the h8 fog light bulbs and the h13 headlight bulbs.both headlight bulbs quite working within 2days and now I have to pay to ship them back and then they said they will have to test them before issuing a refund. I agree with other reviews about being rude in their emails. I will never buy from them again and you shouldn’t either. I am also on the Chevy Cruze forum and will let everyone know.

"AVOID AT ALL COSTS"

Took my $$ right away, waited 2 weeks to ship anything, sent wrong products, sent used products, were incredibly rude in communications...finally said enough and issued a chargeback.

AVOID AT ALL COSTS

"They ship you cheap chinese knockoffs."

I ordered roughly 375.00 worth of LED's and tow brake light lasers etc etc. When I got my order, most of the order came with the exception to headlights and brake lasers. I contact Tracy at the email provided and she let me know the items were being dropped shipped directly from her manufacturer. I waited another week and they came in. The lasers were very poor quality and came from China. When I googled the part number on the laser it took me to wish.com where the lasers she sent me were free and all you had to pay was shipping. They charged me 20.00 ok.. I can live with being ripped off on that, but the Headlights came were wrapped in tape so tight we had to tear the box getting them open. I paid 139.00 for ospram LED 12000 lumen lights, what was sent to me was chinese knockoffs. The ones sent even came with a reciept for 10.00 from the chinese manufacturer. I contacted Tracy and she assured me she paid more than 10.00 for my lights and they were amazing lights to try them. Um.. no.. I am not putting these in my 80,000.00 Corvette. She said I could send them back if everything was included and in perfect resellable condition there would be a 1% fee if anything was damaged it would be a 25/50% restock fee. Well they wrap so much tape around them you could never send them back as in perfect condtion and if I tried them like she suggested they would not be new either. Long story short, they send you parts that are retail prices from chinese knockoff companies. I will tell every person I meet about how much they suck.

"BEWARE-False Advertising"

Website shows a picture of a genuine, all Philips HID conversion kit. Description reads '100% Philips HID Kit'. Wrong. Received nothing in factory packaging, everything just thrown into a box for shipping. Ballasts were correct, but with cheap looking Chinese bulbs. When I provided a photo of the actual Philips bulb to Tracy, there was no direct response other than the ones sent to me are "wonderful bulbs". As if I'm not supposed to notice getting ripped-off and just install them. I did return the kit for a refund but did not avoid a re-stocking fee that should not have been charged due to their false advertising. It appears the company is doing OK as the average tract home on E. Beachcomber Dr. has been replaced by a much nicer house on E. Vallejo Ct. in Gilbert AZ.

"If I could give 0 stars, I would"

So, I haven't even gotten my bulbs yet and already hate this company and from the reviews I've read, I'll probably hate the company even more if they quality is bad. I ordered the HIR 9005 5500-6000K bulbs and they hadn't emailed me or updated Paypal with tracking info, so I emailed them to see what was going on. Tracy, the god awful rep they have, replied saying her "vendor" said they were out of the HIR 9005's in the 5500-6000k but would send out the 8000k instead. I told her not to do that. I replied a few times asking what my options were and she replied saying just make your mind up so I can close this order and be done with it. HER EXACT words. Like my time was eating up her precious day or something?? I'm a paying customer and she treated me like I was pestering her by asking questions. She then ignored 4 of my emails and when she did finally reply, she said he just shipped out HDR 9005 6000k and refunded me the cost difference per my request. I emailed her back and said not to do that because I hadn't told her to do so and never requested to do that. She then ignored 2 more of my emails and when I emailed her about when she would refund me, then she actually replied. But she didn't answer any of my questions and still has not answered any of my questions. I FREAKING HATE THIS COMPANY, and HATE is an understatement. And I imagine I'll have to get paypal involved if I heaven forbid, I have any problems with the bulbs since she won't respond to my emails. Tracy is a complete witch with a b and needs to get out of the customer service department at this company and go to shipping and receiving or something where she has 0 interaction with people. I don't understand how the hell this company's owner would let someone as bitchy as her be the customer service rep. I would love to contact the owner and get their two cents and see if they know how she "handles" customers, or lack there of.