"Honest Review"

Honest Review:
Order my Velvet product on 26th December and recieved on 31st December. Quality is good as per price point as per expectation. Customer service could improve rest all goods

"I have made a purchase of velvet suit…"

I have made a purchase of velvet suit for my wife recently Recieved package in 3 day. Quality is ok as per price. But need to get the suit Alteration done as it cam free size. Anyway overall decent experince

"No response in 2 months."

No response to return requests. Delivered half the items and marked all items as delivered. Running behind them for 2 months. Read the reviews and save yourself. Pathetic.

"This company is a fraud operation"

This company is a fraud operation. My order has not been delivered after 2 months, no response to email or phone call. Why does this still show up as top result in google?

"Fakestttt everr"

Already i have written a review one month ago.I requested a return…upto this date no one came to pickup the product,no refund nothing.no reply also.the amount of email i Sent are a lot.i think its time to approach consumer court.it’s normal to have complaints and replacement but there is a minimum courtesy to handle that same or refund our money.the audacity of this website.harleen,navjeeet….are all this even real.I highly doubt it.

"The Customer service is total at its…"

The Customer service is total at its worst.
They dont respond to your emails.
The website mentions return, but they dont accept it even if it is ripped. I ordered 2 dresses, one came after 25 days and another is still missing and the customer service doesn't respond. My sister ordered a maroon dress which was completely different from what she got, the lady fools you telling that it is light problem.

"Huge Mistake!"

I made a big mistake of not checking the reviews before ordering.

I had ordered a suit on 26/10/2024 and paid Rs. 90 for express delivery so that it reached before 1st November but to my dismay, until 5 Nov, it was showing under Order Processing. When I emailed, 'Harleen the customer service manager responded stating that if I don't receive my product by 11th Nov, a full refund will be issued without any questions asked. I waited until 14th Nov. The suit wasn't delivered. I sent a mail again and this time got a response from Shalini Thakur that it will reach me soon. It finally reached on 17th. The quality of the suit is Average and the duppata doesn't even match the suit, I demand a return but unfortunately there is no to return this product. I have written back and wonder if I will get my Rs 2505 /- back or not.

"I am yet to get a response for the…"

I am yet to get a response for the order i did in october.
No one answering calls or replying to my messages

"It's a fake site"

It's a fake site. Ordered something and got something else. There was no option for return also.

"I ordered a set on Oct 15 …not yet…"

I ordered a set on Oct 15 …not yet delivered….no response from them …no number to call…..cheating website