"Fast and Great"

I was a little nervous. I looked up a hammock I wanted and it said used but pristine and it felt like this company came out of no where. And I don’t usually take the risk. But I did. I was so pleasantly surprised. It came faster than any of the other things i ordered on other sites. It truly was in mint condition. I had absolutely no issues. Love this. And I’ve already recommended to all of my family. Thank you so much.

"Company Posts Generic Photo’s of Merchandise."

This company posts generic photographs on their website and refuses to provide pictures of the actual item they are selling. When I contacted Out&BackDoor on February 5th 2025 for proper pictures if an item I was interested in, their Customer Service sent me a link to a sketchy website with a blurry photo. I would not conduct business with this company.

"Outstanding customer service…"

Outstanding customer service communication wise. The item arrived very carefully packed and in a superb condition! Will do business with the company again.
Thank you!

"Like new vest"

Like new vest. Quick enough shipping with a tracking number. Good deal. Recommend

"Ordered sunglasses 3 weeks ago"

Ordered sunglasses 3 weeks ago. They charged my card immediately.
Still waiting for them to arrive!

"Exceeded expectations "

Good experience buying a pair of hiking boots from these folks. They had my size, the wear level was better than I expected. They emailed me warning there might be a seasonal delay in shipping, but the package arrived on time. I plan to purchase from Out & Back again.

"Would not recommend! "

Ordered women's cross-country ski boots. Sat back and waited. Two weeks went by and I emailed to see where my boots were. After several back and forth emails in which I was assured that my two-week old order was being processed, I suddenly received an email saying that my money was being refunded. WTH, I asked, and was told that they never had the boots I'd ordered. Two-weeks later?! Very disappointed in this shoddy company. Buyer beware!

"Disappointed"

Disappointed. Item didn't ship after 7 days and I called it quit and canceled. Not worth the time and effort to save few dollars on used products.

"I’d shop elsewhere if possible "

I bought some ski bindings that were on sale for Black Friday. A week later I received an email stating my purchase was going to be refunded with no explanation. Normally, this wouldn’t have been a huge deal, but I lost out on deals from other websites for the same product. It doesn’t appear to be an inventory issue since they’re still listed on their website. I don’t typically leave reviews, but the lack of communication and time/money wasted made shopping here a less than ideal. If there’s somewhere else selling the same product for around the same price, I’d recommend buying elsewhere.

"Great prices on outdoor gear and…"

Great prices on outdoor gear and friendly customer service! Took advantage of their Black Friday deal and loaded up on a bunch of ski gear for the coming season. I'll definitely be buying more gear from O&B in the future!