"HORRIBLE customer service and even…"

HORRIBLE customer service and even WORSE communication. This is in regards to a deal with a B-Stock order & pickup. Whoever "Drew" is, is a total ass- rude, no CS skills and worse communication skills. We called, left vm's and then sent an email asking for a call back with NO call back. Pretty difficult to schedule anything when there is no communication. Other B-Stock pickups have gone seamless with friendly staff. Lincoln NE location- you should be embarassed to have someone like this on your staff. And if "Drew" is the boss or owner, I wouldn't want to work for him!!! We will refrain from ever purchasing out of Lincoln again because of this one specific person.

"Terrible customer service and price…"

Terrible customer service and price gouging. I ordered a Calphalon Stock pot on Amazon through them. 12 hours later , I saw the identical item on Amazon with a different seller for $99. They would NOT price match and would not cancel the order since it “had already been sent out”(On a Sunday,New Years Eve). I would need to pay $9.95 to return ship the item.

"1 star is too generous but I can't do 0…"

1 star is too generous but I can't do 0 stars. I ordered an item via Amazon with next day delivery. It was apperently delivered but the item did not turn up. I contacted them, had a nice apology with the offer of a replacement but in 2 to 3 days. I needed to pick the item up which I purchased on basis of next day. When I pointed out the fact I had next day they just did a refund without my permission. When I said I did not want a refund they said too late it was fully refunded even though they had also said it was 7 days to refund.

This was one of the worst customer experiences. Why did they not just simply ask DPD where it was delivered to.

"Be warned. This business will scam its customers."

Spreetail has the absolute worst customer service. Their Amazon operations are a complete disaster. They charge customers for products they didn't even order and refuse to give refunds. Spreetail basically steals from people. Be warned.

"Only sent 1 item i ordered"

Only sent 1 item i ordered. That item was broken! Very poor

"Spreetail"

The company do not send out what you order. Do not order anything from them on Amazon!

The company is unprofessional and are ripping people off especially Amazon who have to refund on their behalf. They use Hermes which are the worst courier company in the U.K. They dump parcels anywhere and lie and say handed to the customer. Citizens get rid of these companies and don’t support them.

"APPALLING CUSTOMER SERVICE"

APPALLING CUSTOMER SERVICE - HAVE TO GIVE 1 STAR TO REVIEW 🤷🏻‍♀️🤷🏻‍♀️

Only 1 of 4 parts of the order arrived (all parts were identical).
I have emailed MULTIPLE times asking for the other items / details of their dispatch or a refund...
ABSOLUTELY ZERO COMMUNICATIONS.

Reading the other reviews I see that they are not really bothered with menial things like good customer service. Like many other reviewers, I wish I'd have read the previous reviews before I ordered.

I used an intermediary company to make the purchase, have used them before with great success. They state that they do not get involved with transaction issues. 🤔🤦🏻‍♀️

STEER CLEAR

"One star is too good for this company"

One star is too good for this company. Ordered a shed yesterday. Paid n full and received my order confirmation. Spreetail much have listed the wrong price so they contacted eBay and lied saying I canceled the order. Tried reaching out to manager. They could care less. Beware FALSE ADVERTISING. Refunding for something you didn’t ship does not sound like a remedy to me. I wish I had seen all these other reviews before I placed my order. Seems like this company is very bad business practices and does not care about customer service. Just another sale or not

"Intex sand filter"

Brought a intex sand filter a few months ago and it has now stopped working, contacted spreetail_uk and was told we would refund you the full amount and this was on the 4th October, no refund has arrived and they have since told me it's ebay fault for not processing the refund, contacted ebay and got proof they was lying, so contacted them again and now they're saying ebay need to refund me....the company is an absolute joke.
I wished I read reviews before I purchased the filter from them because as you can see from how many times they have done this on here, it proves they're just taking people's money and not caring about there customers, I would avoid this company at all costs, I'm going to leave reviews on every review site possible and on all social media platforms.

Also ebay don't care about there customers either, been with them for over 5 years and now I won't order from them either.....

"Incorrect order given"

Beware of this company! We ordered a L shape sleeper couch when item was delivered we received 3 boxes which was 2 of the same item and missed the whole 2 seater piece to complete the couch. When contacting the merchant we were told they didn’t have stock when the site still showed there was stock to purchase after continuous chats they offered us £166 to outsource the product ourselves?? After continuous chats since the 10th October no one is able to assist over the phone no one responds to my emails and everyone I chat to via Amazon gives new and different information still without giving us a reference number to track the order! To date this matter is not treated as urgent and they just don’t care yet sitting with all my money and not providing the service expected from them.