"I highly recommend goget!"

I’ve been using GoGet for 4.5yrs now having sold my car in 2017. There are multiple cars within 200m of my house and they’re always ready to go! I’ve saved a fortune not needing to own and run a car.
When I have have any problems with a goget car, the support team are quick and helpful to sort everything out.

"Great carshare company"

Great carshare company

The booking system of GoGet has been very flexible, and their customer service is nothing but great.

"Glitchy app, bad customer service."

The app is glitchy when trying to make and extend a booking. I tried several times over the course of my booking to extend the time I needed but was unsuccessful. In the end I was fined $25 for returning the van late. I emailed customer service about this issue but instead of a response I received an email prompt to submit this review. Also having to return the van to the same place of hire is often inconvenient and results in unnecessary driving.

"Consistently dirty cars but generally…"

Consistently dirty cars but generally available when you need them

"GoGet is a mobility game changer"

GoGet is a mobility game changer for me. I don't regularly need a car and when I do there are a number of vehicles in close walking distance from my house. This gives me the flexibility to chose what type of car I need for the mission (small car for Saturday kids sport, SUV for camping, and van for a date with IKEA). I value not having the responsibility to own the car and look after insurances, repairs, rego, etc. and, importantly, it saves me a lot of money associated with the cost of car ownership. I hope GoGet continues to grow and further upgrades its fleet to more environmentally friendly vehicles.

"Please increase the car pods within the…"

Please increase the car pods within the Sydney Olympic Park vicinity. I remember you were having one at 1 Betty Cuthbert Avenue, near Opal tower but now it has been removed.

"The previous driver had left the car…"

The previous driver had left the car with less than 1/4 tank of fuel and then when I got back to the goget pod at the end of my booking some clown in a Range Rover was parked there

"I went to go get a car but car wasn't…"

I went to go get a car but car wasn't there because previous customer still had it, customer service was great and helpful to find a new one but a fair walk away. The second car wasn't there either but customer service helped again with horn sounding feature but that car RAV4 in Ernest st South Bank was locked in a secure parking facility without access. Customer service said the cars weren't supposed to be in there but that didn't help my situation. Customer service suggested another location but I'd had enough at that point and cancelled my booking. Hoping this helps for future service.

"The car was very dirty"

The car was very dirty, even had on the seats tissues and used gloves from other people

"Handy to be able to grab a car and go"

Handy to be able to grab a car and go, added bonus is not having to search for a park back in Newtown at the end of the trip. The car was clean, easy to find and had petrol.