Slamtech.co.uk
Fred Tribe
"The worst company on Amazon that I have…"
The worst company on Amazon that I have ever bought from, they sent me the wrong product, so I sent it back, after a lot of emails, and me having to sent them a photo of the wrong product, they then sent me the correct product, the postage i paid to send the item back was over £16 I asked for the money for the postage, they refused by not answering any of my emails, i will be taking them to the small claims court.
mattm1970
"Hellish experience"
Hellish experience
Order via Amazon
Items turn up in a flimsy plastic sleeve and the contents is crushed.
The items were not new - or certainly shop soiled before shipping
Open a complaint and after a week they come back saying the shipper was to blame as they sent it out in a strong box.
Send photos of the plastic sleeve with their return address on - they still insist it came in a box and ask if I can help them open a case against the shipper.
I refuse saying I won't be party to fraud as it was shipped not in a box but in a sleeve - again they say shipped in box
Still not dealt with the fact that the shipped items were shop soiled before shipping.
After two weeks I get a 50% refund
Will never use them again
David Edelman
"DO NOT USE THIS COMPANY !!"
DO NOT USE THIS COMPANY !!
Ordered through Amazon and they sent the wrong item. I returned it to them but only got a partial refund. They claim it was the correct item and asked me for a photograph; I pointed out that as they have received it back they can easily see it was not the correct item.
Eventually refunded balance by Amazon.
Tubs
"Bought something through amazon"
Bought something through amazon. Bad mistake, they sent the wrong item and after two weeks of back and forward e mails, I am still asked the same question. Which day can you drop it off. I anwered twice, during the week, just give me a label or adress, so I can sent it. The item was also inappropriately packed. I am surprised it didn't leak.
I definitely won't use and definitely won't recommend to any one.
Jaspreet Singh
SMS
"DO NOT USE!!"
Ordered through Amazon. Wrong item sent and hugely delayed responses to communications. Over 3 weeks after placing my order, they've finally said I can send it back and then they'll send the correct product, or keep it with 15% discount. So after *their* mistake I can only hope I might expect the correct product a month late AND they've never even apologised...!?
Jennifer Mayall
"Terrible company, who ignore your consumer rights!"
I ordered a fan from Slamtech, via Amazon. The box was damaged and covered in “fragile” tape, but I thought that as long as the fan was ok, then I wasn’t too worried. Upon opening the box, I found that multiple pieces of the fan were missing. I contacted them via Amazon and as per the normal process requested a refund. When I went to print off the return label, I found that I had to pay to return the fan and they would reimburse me if they agreed it was faulty! I went to the post office to send it back and found out it was going to cost almost as much as the fan to return it! When I contacted Slamtech, they told me to send a photo, which I did but after multiple emails to them have received no further response! Do not use them, they will deliver faulty goods and then ignore your consumer rights when you request a refund!
Elizabeth Welsh
"DO NOT USE THIS COMPANY"
NO CUSTOMER CARE. DO NOT USE THIS COMPANY. I ordered 2 jars Skippy peanut butter through Amazon. Received only one jar in a suitably sized plastic bag. It indicated on the bag there were 2 jars dispatched. When I asked them to send the second jar they told me their dispatch team confirmed they had sent 2 and asked me to send photos of the label and jar. When I did they said I could return the item or alternatively keep it and get a 15% refund! Tried again but no success....or rather no response! Had to go through Amazon who gave me a refund. One star because I can't award none!
Barry Massey
"This Company is total pants"
This Company is total pants when it comes to Customer Care USE AT YOUR OWN RISK. Ordered 48 Bottles of Volvic Lemon 500ml they only delivered 12, umpteen emails regarding remainder and phoning direct no response to either have gone through Amazon for Refund.
Nick Roberts
"DO NOT USE THIS COMPANY."
DO NOT USE THIS COMPANY.. unless you are happy to pay for something you will never receive!!! Still waiting for our delivery after nearly 3 weeks... have just about give up and put down to experience... BE warned!!
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