"Fantastic Products, Excellent Service"

Fantastic Products, Fast Dispatch. It was shame when Pete of slamtech told me about the feedback left by few only who were disappointed. He was right in saying that customers like us do not leave 5 star feedback or positive reviews when everything is fine but we are quick to jump writing bad experience.
I have bought several times from this company and never had a issue. Well done Slamtech Team , keep it up.

"Arrived on time and as discribed"

Arrived on time and as discribed

"Less than 1 star"

Less than 1 star
They sent us rat dropping infested case of drink. 4 days late
Offered us a replacement!! As if!!
Customer service 0,

"Intentially difficult and unaccomodating despite consumer rights"

Purchased a 3 pack of bio-oil from their Amazon marketplace store as the price was very good. Within 45 minutes I tried to cancel the order as I found a single bottle reduced in a local shop. They acknowledged my email but immediately after I received a notification that my item had been dispatched. As due to the nature of the product Amazon’s guidelines are that this is now non returnable (despite the fact it more than likely has not been dispatched). I have now instead had to contact Amazon directly. Not impressed.

"Poor Service and Product."

Well, you've had me once but never again....
Terrible service, item arrived both damaged and the incorrect items that cost a less than the item I ordered. Customer service I believe is very poor, wish I had read the reviews on the internet before ordering. I would say that this is probably the worst on line buying experience I have ever had.......Amazon have them listed as "Amazon choice" really!!

"I would not in all good conscience recommend"

I would not in all good conscience recommend anybody to deal with this particular seller! I purchased 2 x six packs of fairy washing up liiquid from them and was supplied with two individual bottles of the same product instead. I emailed them pointing out the error and was subsequently asked to provide a photo of the items received, together with the packaging in which they arrived, this I promptly did. They acknowledged the error and promised me that the missing order had been dispatched and would be with me soon. Needless to say, a week elapsed and no sign of the missing order. I contacted them again by email and was asked to return the two bottles of washing up liquid that I had already received. I was unwilling to comply with this suggestion and appealed to them to make good my original order. Instead I appear to have received a refund for only one of the 2 six packs that I ordered. Naturally, I have pursued them for an additional refund but I am not at all confident of being successful, given that they acknowledged then ignored my email on the subject. I will certainly not be dealing with them again in the future. I only wish I had consulted the Trustpilot website before making my purchase, as the problems I encountered seem to be commonplace when dealing with this particular company.
P.S. Much to my surprise i have now received a further email informing me that I have been issued with an additional refund.

"Worst company ever"

Worst company ever. They send out the wrong items, repeatedly, never respond to emails, won't accept return of wrong items, won't refund or put anything right.
I am a responsible and fair reviewer but this company is truly the worst I have ever had the misfortune to deal with.
Avoid them like the plague.

"Amazed at the range of products they…"

Amazed at the range of products they have at competitive prices. I have ordered a few times and have received my orders as stated. Keep up the good work.

"Completely awful"

Completely awful, avoid.

Ordered 24 plastic bottles of water for a children's party.

I received 20 GLASS!? bottles of water. The staff are not interested and I have received multiple emails from all different agents advising different things.

All I want is the correct product or a refund as what I have received is completely useless but I have no choice but to use the glass bottles after spending £30.00 on special bottles for the kids to enjoy I cannot afford to buy anymore.

"Total bad experience and no communication forthcoming."

10 days ago I Ordered an Omron M7 HEM-780-E blood pressure monitor. They sent an M7 HEM-7322T, not the machine I ordered. I have emailed them on numerous occasions with no reply what so ever. I have applied for a Return Merchandise Authorisation via my website account which just sits there awaiting authorisation by them, I have called the phone number identified on their website (02089041100) but no matter when I call the line is either busy or no one answers. My requests to resolve the issue just hits a silent brick wall! I have advised them in my last email that that I would notify the appropriate regulator if they did not respond to to this final email, four days later still no response from them. There are three different order numbers depending on where you look, one of which references my eBay order when I actually ordered directly with the Slamtech website, complete confusion. I will never buy from this company again.