"Brilliant and very cheap"

So easy to work with and take insurance out with. By far the cheapest out there as well!

"Really dissatisfied that despite doing…"

Really dissatisfied that despite doing all the right things and having taken out my policy well before Covid 19 limitations. My trip cancellations are not covered because its government advice!
I only wanted to recoup some of the lost airfare.
Insurance is a complete waste of money

"Looks like good cover and easy to take…"

Looks like good cover and easy to take out....at a reasonable price.

"Clear and Easy."

Clear and Easy.

"Used them for a previous backpacking…"

Used them for a previous backpacking experience and they were excellent when I needed medical assistance. Would highly recommend for any traveller

"Bought for my son to travel to Ecuador"

Bought for my son to travel to Ecuador, hope the availability required suits the needs

"Taking advantage of young travellers"

I am currently in Canada, and required travel insurance for the full two years I'm here in order to obtain my youth work permit. Backpacker was one of the cheapest so I contacted them and asked if I'll be able to cancel if I only decided to stay a year instead of two years, and was told yes over the phone. I am mad at myself for believing the agent's word and not reading the policy in depth, as this was not the case. I think it's really unfair on young travellers that these companies can charge you for 24 months of insurance and not refund you, when you don't know where you will be in 6 months. It's really taking advantage of people, who are often in low paying hospitality / seasonal jobs. I really hope companies are forced to change their policies and consumers are better protected. It's funny because this insurance is marketed as a great product for young backpackers but really this company doesn't care about what's best for their target market.

"I really don't feel I can review your…"

I really don't feel I can review your company as all I have done is bought the insurance. I haven't even started on my journey. If and when I need to use my insurance is when I can give a valid opinion.

"Scam! Horrible! Don't use!"

When there were an accident everybody in the company told different story. Very expensive to call them as they charge $$$ per minute. After 1,5 years asking for reply for our reclamation, we never got out money back. Again, one said they have paid already, one said it was on the process and another one said that we never posted original receipts! Unbelievable! And customer service is the worst I have never experienced! So please keep away from them. They only take your money!

"BE WARNED THEY WILL SCREW YOU OVER IF YOU NEED TO USE IT"

wow if you want to be stranded in a foreign hospital while this shady company refuse to pay and tell you to pay directly then they will give you the money back, then when you find 30,000 euro to pay with, they do everything they can to get out of paying you back,
I have now taken them to the ombudsman after they eventually agreed to pay me back after a year and then backtracked .
These Bast*@d$ have ruined my life they may be cheap but its for a very good reason.
BEWARE .