"Saved me a ton of money"

I had my garage door replaced and wanted to upgrade the torsion springs to match the new weight of the door so I called garage door nation. Very helpful and made sure that I got the correct IPPT value and knew how many winds. I also ordered the kit with cables and bearing plates, saved me a ton of money.

"No complaints"

I spoke with Jonathan and he walked me through the process of finding the size of my springs and converting from a one torsion spring system to a two. Parts came in 3 days and everything worked great. No complaints here thanks!

"Bought springs and entire package of…"

Bought springs and entire package of supplies to install the springs and other parts . The springs were not the correct size to lift the door and now no one answers calls or emails . They have blocked my number! This is a real scam company! Stay away!!

"Do not order"

Do not order! Wrong parts received, no return of phone calls or emails. Am working through credit card company to get my money back.

"I spoke with Garage Door Nation people"

I spoke with Garage Door Nation people. Tom was great and very very helpful and extremely knowledgeable Dustin was fantastic. I placed my order Monday Aug 5. Got email that afternoon/evening that my order was shipped. Tracking said it would be delivered by end of day Tuesday August 6. I was doubtful but hey that would be great. Tuesday afternoon 4:30 my order was delivered. Wednesday August 7 I have a thirty five year old garage door that sounds like and travels like it was brand new. Thank you Garage Door Nation for a purchase experience that I have not had for 30 to 40 years. I'm just s month sc hu of 72 and your videos, your employees and your product made my first time ever rehabbing a garage door a snap. Replaced two springs, two bearing brackets with new bearings, the center bearing, two cables and ten new nylon rollers.
Thanks Garage Door Nation. You saved me a bundle of money and gave me a great experience doing the job myself.

"Won't return any of my messages...scumbags!!! stay away potential customers"

Called to order springs to let them advise me on the correct ones. Recieved wrong springs and now they wont answer my calls, return my messages or return my emails.

Recommend to stay away from these crooks. shame on you scumbags...

"Lack of character and integrity"

I decided to buy my spring from here in spite of the fact that they were about 50% more expensive than other sites. I thought they were a company that operated with integrity but I was wrong. They did not send my full order and won't answer the phone nor return emails. In other words they are thieves. They stole my money.

"After agreeing to cancel order they charged me for it and shipped it anyway"

I placed an order on garagedoornation.com at 9:30PM Nov. 19, 2018 for a torsion spring kit. The next morning I changed my mind and decided to have a local company fix the door. So I called Garage Door Nation and talked to Johnny, explained that I wanted to cancel the order and asked him to do so. He agreed to cancel it and said I should receive the credit in a few days. I then found a local company who came out that afternoon and fixed the door.
The next morning I got an email from Garage Door Nation that the order had been shipped. I immediately called and talked to Johnny again and asked him why they had shipped the order after he had agreed to cancel it. He wouldn't let me talk and then abruptly told me he had other customers waiting and hung up. Obviously I am not a happy customer.
By the way, the local company charged me a total of $259 installed with extra long life springs. I paid $179 for the spring kit from Garage Door Nation, so it would have only saved $80 for me to do the work myself, not hundreds like they claim.

"Bad garage door experience."

If you are looking with your garage door to be fixed don't go to Garage Door Nation they are very hard to contact and besides if they got mistake with your order there's no way that they will replace it. Stay out with this company.

Arnel

"Excellent Customer Service & Standing…"

Excellent Customer Service & Standing by their Product. Josh E who took my email when I had questions was not only a friendly voice that I needed but a true professional. He was a man of his word and truly solidifies what making a Customer Happy really means. You can't go wrong with a company that backs what they sell! - Jesse