"Garage torsion springs"

Great deal on garage door springs :) I Ordered them and had them in 2 days, It was easy to install because they gave me the Winding bars... I recommend ordering rollers as well.

"Great service from real people"

Great service from real people, not automated bots.

I got exactly what I needed quickly and easily, and things showed up within three days. Definitely recommend.

"The were very helpful making sure I …"

The were very helpful making sure I bought the correct spring but, just as DMarley said, once you place the order to buy the product there is no way to contact customer service. I had a duplicate order which they cancelled but never refunded my PayPal account. Since December 5th ... 24 days ago ... I submitted the web-form 4 times, emailed them 8 times, called their pre-sales number (where the person that answered said he would have his manager contact support) but still have not heard back. I've turned the issue over to PayPal. Unfortunately, you can't give anyone negative 100 stars.

"Fast and friendly"

The spring on my garage door broke on Saturday. I did some research over the weekend and found that I could buy a replacement spring on Amazon and get new cables, side brackets and winding bars but, even as a Prime member, delivery of the spring was estimated at one to two weeks out! I exchanged a couple of emails with Garage Door Nation as I wanted info on converting my single spring door to a two spring system. The response was fast and friendly even getting the info I needed on a Sunday! I confirmed the order on Monday and had all the parts in the repair kit at my door on Wednesday. I had the new springs installed and garage door working again that afternoon. Goes without saying, I was very pleased with how quickly and simply I had that garage door up and running thanks to GDN. I highly recommend their service and will, without question, use them again should the second door on my garage bust a spring.

"Saved $$ thanks to GarageDoorNation and …"

Saved $$ thanks to GarageDoorNation and I couldnt be happier with the service they provided. I have changed more than a few garage door torsion springs in my lifetime, so I know the difference in quality. You certainly get what you pay for! And with Garage Door Nation, I can say with 100% trust that these are the highest quality parts on the web. Anyone leaving a bad review must be a competitor. I even returned the ones from Amazon as I found out they were illegally using GarageDoorNation's name and were bad parts. My tip is to make sure you are ordering from garagedoornation's official website only.

"These kits and your videos are the …"

These kits and your videos are the bomb! Saved me a half grand. If everyone knew about you and how easy it is to do, these overpriced overhead door repair people would either charge honestly or go out of business.
Thanks
Steve H.
NC

"Scam Artists - Only received part of order - Never Responded to my Inquiries"

I only received part of my order, and all attempts to contact them (via email and finally out of desperation via their Facebook page) yielded no response (a canned auto-response email with "FAQs" does not count as a response). So they basically ripped me off. Note they do NOT have a phone number for contacting them anywhere on their website or their Facebook page, nor did the one email I received from a real person there (before I placed my order) contain a phone number.

I was annoyed with their cheesey attempts to upsell at every opportunity - and had I noticed that they don't publish a phone number on their website, I never would have placed an order with these crooks.

As for all the 5-star reviews, I can only guess that those people didn't have any issues with their order and didn't have to deal directly with this shady company. Sure they have a couple of helpful videos out on Youtube, but there are tons of videos watch, including many put out by legitimate honest people.

So do your homework - like I didn't in this case - or better yet save yourself the hassle and avoid Garage Door Nation.

"BUYER BEWARE"

BUYER BEWARE: The web site is not sufficient to order correct springs and the inferior springs I received looked just like the two I needed to replace, but didn’t work (at any number on windings).

BE WARNED: Their no-refund policy applies even when they select the springs you need based on correct measurements, and then their springs don't work.

The company could have stood behind their product and web-site, and offer to provide at least a partial credit, but instead they chose to say no. $125 out the window and then they tried to scam me for more by offering a discount on another set. Yeah, right!

It appears they will just continue to create unhappy customers unnecessarily until their reputation gets catches up with them.

"Great service!"

The service from Garage Door Nation was great. I got to deal with actual people instead of automated calls. They let me know exactly which parts I needed to replace my garage door springs, and the parts arrived at my door in 2 days. Would absolutely recommend them to a friend.

"Garage springs order - well done!"

I ordered a set of springs for my garage door and then found that I could request that a proper set be calculated for me. Of course, the calculations told me that my original order was incorrect. Brena M. answered my questions late in the evening and promptly, courteously adjusted my order and was very friendly. This was my first experience with Garage Door Nation, and it certainly will not be my last, due in no small part to Brenda M and her outstanding customer service. Great work!