"Don’t trust this company"

Don’t trust this company, very bad customer service and doesn’t even try to help their customers did not answer to emails

"Rip off merchants"

Rip off merchants! Contract says minimum period is 5 direct debit payments. I have made 6 direct debit payments and they are trying make me pay at 7th direct debit payment before I can cancel. I was only cancelling contract because I'm struggling with the cost of living going up and now they are trying to rob me some more.

"Would not recommend"

Disappointing experience my payment was late as they took it on a different date but they were very unhelpful and I asked for a manager and no one called back. My sons dad had just died but they refused to help. unprofessional

"Excellent service"

Yasmin is polite and professional, always at hand with support and extremely attentive in dealing with all customer service requests.

"Great experience for the past two years!"

We've been using Simply Collect for a couple of years now and have been very happy with our experience, as a Club. Tamzin is always available to answer any of my queries and fix any issues that may have arisen. They have also shown a lot of flexibility and a quick turn around in options for club members during Covid to accommodate for our club members. Will definitely recommend them to other club owners!

"Always helpful"

Always helpful

"Always helpful and cheerful"

Always helpful and cheerful, Yasmin goes out of her way to get the right answers. Fantastic customer service.

"Simply collect great for taking care of the admin"

We have found using Simply collect to be business changing on the next level. We are now concentrating on growing our business. The price is great and saves me having to employ my own staff to sort the tasks out of following up arrears. Customer service is great, the team they have are so helpful and when I have an IT question things are quickly sorted out. we would recommend this to fellow nursery owners.