"Beware! No tracking # provided!!!"

I do not like the fact that you do not provide tracking info. We sent the giftcard as a surprise gift, therefore, we do not want to ask the recipient if they received it and ruin the surprise. This is "money" being shipped, why would you not provide a tracking #?!?! Suppose it gets lost or delivered to the wrong place?!?! Please fix this issue!

"Bad support"

Bad support. Lost money.

"I am taking some of the blame because I…"

I am taking some of the blame because I didn't read where you can only use this online not as a real virtual card where you can pay at pos stations. But I feel like it shouldn't be called a virtual gift card if it can't do it all.

"My order seems to be complete"

My order seems to be complete. But I didn’t receive the champs gift card.

"Card is not working"

Card is not working

"The recipient is unable to redeem and…"

The recipient is unable to redeem and activate the giftcard. Has entered a correct email address and it is not letting them in.

"rip off"

you do not state this card can only be used for online purchases. i feel scammed. also the fact u cannot add it to a digital wallet is outdated, i will never use your service again nor will i recommend it.

"They sold a card that is useless"

They sold a card that is useless, refuses to do anything about it. I think there needs to be a class action lawsuit against these scammers.
When I called customer service , they claimed it was not their card kept asking what store did we buy it. It was bought over the phone sent by text ! These are scammers and need to be in prison !!

"effortless"

It was great the recipient was very happy

"The gift card had issues activating"

The gift card had issues activating. Contacted your customer service and haven't heard back for over 2 hours.

Edit: added the details, still have not heard back from them for another 12 hours. Currently about 24 hours from initial contact without a resolution.