Personnel Concepts

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Personnel Concepts

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Lisa And Darron Wallace

1.00/5.00

"i dont even want to give a star."

i dont even want to give a star.
These people are truly rip off..mailed in for free poster now being harrassed for a 200+ payment i cancel a subscription i never agreed to...need to hire a lawyer because now it in collection..

01/10/2019

Mary Fouts

1.00/5.00

"sent me a post card for a $5 poster so…"

sent me a post card for a $5 poster so I bit and gave them a credit card. They called to upsell me to $195 with free updates.... I said no thank you just send me $5 poster. Yesterday I got a charge on my credit card which I will dispute of over $180 !!! Not authorized !!! Don't give them your credit card.

25/09/2019

naci bolsu

1.00/5.00

"they are scam company never work with…"

they are scam company never work with them

23/09/2019

Renee Isley

1.00/5.00

"Ever notice that there is a "beeping"…"

Ever notice that there is a "beeping" noise on the other end of the phone when someone from Personnel Concepts calls? They are recording the phone calls OR are making you believe they are recording the call as a scare tactic. In some states, without both parties consent, recording the phone call is illegal:
Eleven (11) states require the consent of everybody involved in a conversation or phone call before the conversation can be recorded. Those states are: California, Delaware, Florida, Illinois, Maryland, Massachusetts, Montana, Nevada, New Hampshire, Pennsylvania and Washington.
If they call you again, and you hear that beep - tell them if they are recording you, they do not have your consent to record the conversation and hang up.
If they are recording the conversations for "Quality Assurance" they need to announce they are doing so at the beginning of the phone conversation. I never recall such an announcement. Therefore, they are not following government guidelines. Tell them so, and hang up.

27/08/2019

Michelle Murphy

1.00/5.00

"I receive endless calls from this…"

I receive endless calls from this company, multiple times a day from this company's 1-800 number. When I finally answered after weeks of phone calls I was told I need to order their compliance posters from them for local inspections. First it was $24.00. Then they kept sending me posters that were never requested. Soon it was $200 owed. When I told them I never placed an order they insisted I did. I requested to return the items they sent to me and was told I couldn't return anything.

They could never send me accurate invoices, they couldn't provide information of what had been paid to date. I speak with a different person in the billing department every day they call me so can't get consistent information.

In my final conversation with their billing person she wouldn't let me speak, kept talking over me, and her response to me was "Whatever Michelle!" I told her everything I have read about the company online being fraudulent but she, Jesse, did not care.

26/08/2019

Hossain

1.00/5.00

"I think they are scame"

I think they are scame one of the lady call me and threading me I have to take their service. I told the lady I don't have any employee. I don't need it but the lady send the poster, moreover i don't have any experience about it. anyway after send the poster i called them again one of the lady told me that you have to pay $239 for this and I told her its supposed to $19.97 why I pay $ 239 after that what she explained to me I really don't understand after that lady told me that ok i give you the discount so now you have to pay $97 than i said that ok i want pay now. but lady told me that you can't pay now i will send you the invoice. But i did not receive any invoice at all after one month later i got another call from collection they told me that i have to pay $255.93 after i receive this call I I called the personal concept one of the lady told me that you don't have to pay nothing.you don't have any balance. but now i Receive one bill from collection which is $545.78.So it look like totally scame.And I told the lady please stop calling me and cancel the account. But they Don't ....

24/08/2019

Andrew Palomo

1.00/5.00

"Bad Experiences"

Watch out because they never identify themself as from Personnel Concepts. Instead they use your lack of knowledge to believe if you don’t purchase their literature right then you will get in trouble/ fined. I don’t appreciate how these employees operate on the phone but I’m realistic in knowing it isn’t their fault and they are just a representative of how they are trained and the culture that the decision makers within their business have created. In reaction I refuse to do business with them or be affiliated with any company that operates in that manner.
In March I told them to please stop calling us and I even followed up by contacting them telling them to please stop contacting my restaurant but they still haven’t. Now they are calling saying we have a past invoice that needs to be paid from June. This means they either sent something out on their own and are now charging us again. The other option is they kept calling after I requested it to stop until they reached an employee that gave them the okay. Either way both are wrong and taking too much of my time.
No need to post a response that says you understand and then your contact info saying to contact you by phone or email because when I did in March saying not to call anymore nothing came out of it.

14/08/2019

Jordan Shoenberger

1.00/5.00

"Won't cancel account! Won't stop calling!"

After finding out we could receive our labor law posters for free from our payroll company (which Personnel Concepts would lead you to believe is impossible, despite the HR and legal reps on our board confirming this), we attempted to close our account. I have attempted to close our account a number of times by phone and by mail. All have been unsuccessful and they have continued to contact us trying to sell us more products. It's bordering on harassment. I would never recommend this company.

12/08/2019

M Coen

1.00/5.00

"RUDE, PUSHY Liars"

We bought posters from this company 2 years ago and they haven't stopped calling since. It has gotten particularly bad lately, calling multiple times per week. One woman caller threatened my co-worker that we would have "two government agencies after us and we would be fined if we didn't update our posters". They called again yesterday and I told them we are up to date and they challenged me that we weren't. I said to take us off their list, we are all set. They are EXTREMELY RUDE and pushy. They interrogate you as if they have every right to your company information.

26/07/2019

Alex Rose

1.00/5.00

"Aggressive Harassment, Misleading and Scare Tactics"

They bullied one of our employees into buying posters from them a few years ago. We noticed that over $500 was spent on labor law posters, some of which are unnecessary for our business and also available elsewhere for free. We requested to cancel our account multiple times and made all employees aware as they will try to speak to different people. Their customer service representatives make the calls sound very urgent and threaten fines, so our employees were understandably alarmed. I informed them that their behavior was harassment and we changed our address and blocked their phone number, but they continue to find ways to contact us and scare our employees. One of our employees actually took a leave of absence as a result of the harassment she received by customer service representatives from this company. She is fearful of returning to her role in answering the phones until this issue with them is resolved. This harassment has continued for at least two years and it feels as if this nightmare will never end. We have decided to speak with a legal representative to pursue other options. If you are contacted by this company, hang up immediately and block their number.

17/07/2019
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