"THE WORST COMPANY EVER!"

THE WORST COMPANY EVER!

Can't speak to anyone and emails get ignored, managed to 'talk' to someone on the live chat only to be dealt with loads of abuse and attitude also cut off mid conversation by them as they stated I was wasting their time and mine?! This joke of a company should be shut down. DO NOT use this company!!

"Told me to please use another company……"

Told me to please use another company… I beat them by getting my rebate through HMRC before they lifted a finger. Misleading and they claim to have your case complete in 12 weeks, then it was 16 weeks and now it’s use another company. Don’t waste your time on these cowboys.

"Absolute scum of the earth"

Absolute scum of the earth, didn’t hear anything for 2 years then found out via my tax code that had dropped by £5000 they had put a claim in 2 years later that was 6 months after we had separated , they left me is such a mess and they couldn’t care less , they even tried to blame me saying I should of told them we had separated, why would I instantly think of them 2 years on , HMRC have been notified they claimed while we weren’t together and making a profit in the process.

"Scammers"

HMRC sent a cheque for my rebate six weeks ago and I have still not received anything. They ignore my emails when I ask them where it is.

I previously asked them to cancel my claim but they refused to do so till they had made money from me.

"Avoid Rebate Gateway!!!!"

They are scammers and will take a large cut of your money!! Do not use this corrupt company. Seek advice elsewhere or go straight to HMRC if due a rebate. The person I spoke to today was so rude and unprofessional! Don’t trust them.

"Oh my god"

Oh my god, honestly I’m lost for words. I sent a message via live chat asking for an update and the response I got was hard to believe. Shame I can’t upload a picture but the sarcasm, rudeness, nastiness and tone of the woman I spoke to was out of this world.

"Biggest mistake of my life authorising…"

Biggest mistake of my life authorising this lot to deal with my tax rebate in future I will only deal with HMRC them selves rebate gateway there customer service is disgusting you jump through there hoops like I have and the way say I haven’t sent them the required documentation which is rubbish because they request that through the application phase online

Hmrc advised me to take it to action fraud because there withholding my money they sent an email with a lot of attitude threatening to sue me if I take that avenue crack on I’m a poor squaddie I’ve got nothing to take there phone number is totally useless it’s totally automated you can’t physically speak to someone

Which isn’t surprising with the experience I’ve had thus far my advise is if you get a letter from HMRC saying you’ve over paid tax deal with HMRC don’t not let these people deal with it because they take a cut for the dam privilege

"Do not use avoid!!!"

Received a letter saying I've been mis-sold something and overpaid tax on a refund I definitely did not receive must claim straight away but no information provided on letter so contacted there online chat long story short was basically told because I'm not a client and not even bothered to fill out there claim form they will not be assisting me and ended the chat. Do not fall for there scam

"DO NOT USE"

DO NOT USE! Out of the blue I received a letter from this company applied and heard nothing so went on their live chat. I have never experienced such rude customer service I have told them to close my application as I am not willing to be spoken to like that and I will do it myself.

"Avoid DO NOT FILL IN ANY FORMS DANGER …"

I filled in what I believed was an enquiry to see if we could benefit married all tax office sent my husband a letter to say he had a £1000 tax rebate same post told me I owed the tax £1000 this co. had the rebate took more than half over £500 I pointed out we had not gained anything but debt so if they can do this to 2 80 year olds with heating bills to pay "BEWARE"