"Excellent service"

Excellent service! Was able to track my parcel at all stages of the process.
The suits were amazing! Better than the pictures!

"Improve dilevery"

Improve dilevery

"Initially i was scared to place…"

Initially i was scared to place an order but when i received my parcel all dresses are exactly same as picture. Quality, price , materials everything is on point. This is my go to website now.

"Overall a very good experience"

Overall a very good experience. The dresses i ordered matched exactly with their description. Prompt service n delivery.

"I loved the dress and customer service…"

I loved the dress and customer service is great. They respond very nicely. It would be nice if they add the option to lining the sleeves as many of the customers are hijabis/muslims. Thanks

"Amazing amazing "

First of all their services are soo great and they handle their customers so politely love them already. And now if i talk about their services for providing different designs from different brands it's all amazing . I have never experience anything negative from them .. I hope all the other pages should be like them

"Charging "hidden" fees"

Charging "hidden" fees. Very Disappinting. If youre an international customer please reconsider buying from laam. I paid for my order and shipping online and that should've been it right? nope, when the courier came to deliver they asked for more money in cash saying its "customs fees". I was never informed of this. Whats the point of paying online if they're still gonna charge me more in cash. so disappointing.

"Placed an order on May 16th"

Placed an order on May 16th. I was given a shipping date of June 1st. Never received tracking info. Contacted customer service and they said items will be shipped on June 3rd and ended the chat. Come June 3rd, received an email saying items will ship on June 10th.. then cancelled order saying they are having stock issues! I placed an order for 3 items. 1 of the items they said they have in stock but I asked them to cancel it.
They had 15 days to inform me they didn’t have my products in stock! I could have changed them at that point. But they waited till after June 1st after I contacted them. Pathetic customer service was the cherry on top.
Never again.

To Respond to Laam’s automated response:

No I don’t understand. 3rd party or not, if you don’t have the stock you notify your customers sooner. If you don’t know if your manufacturer has the stock you provide your customers with options and more importantly you provide decent customer service. If you look back on my chat, my chat was ended before the conversation was over. You look for ways to fix the issue on hand like “ok how can we make it better, would you choose something else that we can expedite shipping” instead of giving me 3 different dates then cancelling. So no I don’t understand how you run your business.

"Very happy with the shopping…"

Very happy with the shopping experience. Convenient shopping from home. After placing my order I need to change the size of one item and they did it for me. Good customer service. App need some improvement it crashes sometimes and if you go back to previous page it takes you to top of the page that is frustrating. Some products need more pictures.But overall good experience.After they shipped it takes about 10 days to deliver to my home.

"Great quality of dresses at a very good…"

Great quality of dresses at a very good price, the shipping was delayed but I was v happy with the quality and style after my order was delivered...