"I always buy my dresses from laam"

I always buy my dresses from laam, I have never had a issues with any of the payments or outfits . It always came on time , exact picture shown online and when you received it it’s always on time . I will buy definitely buy again & recommended to friends and family !

"Absolutely stunning product as shown❤️"

Absolutely stunning product as shown❤️

"Love laam…"

I have always enjoyed ordering from laam as the product is exactly the same as shown in picture and price worthy !

"Shitttiest service anyone can have"

Bakwassss tareeen service hy .. advance payment ki phir inse payment nhi confirm hui itny din tk .. screenshot wagera sb diya .. phir payment confirm hou b gaye to order dispatch kiya or COD ka order dispatch krdiya .. woh payment dy k recieve krliya inky kehny py k ham apko apki advance payment refund krdengy .. ab 1 mahiny sy refund k liye rula rahy hain.. kbhi kehtu 1 hafta lgy ga kbhi kehty 2 din .. aaj keh rhy k woh to ham refund krchuky .. apni bank statment dou .. bjaye mjhy payment refund ka proof deny ka ulta mjhy mery bank ki statement mang rhy ghatiya log. Total scam

"Unprofessional and fraudulent company"

Having placed 3 orders which have been cancelled for no reason, I asked for them to either place a delivery and have all 5 of my items sent to the address or provide a full refund. They lied and told me 2 of the items are out of stock all of a sudden when I can see they are very much in stock. Then they told me that they can give me a partial refund but only to a Pakistani bank account or a credit note. Now I've explained to them many times I paid via a UK bank account so i would like to receive it in that same way, i do not want a credit note because i do not wish to shop from there again. So they need to decide whether they will stop playing games and send the clothes or give a full refund. I have been liaising with a Fatima who didn't really read my messages and sent me a gift card. Now what am i supposed to do with a gift card when they won't deliver the clothes...I am absolutely appalled by their service! I was reassured the clothes would definitely be delivered and I shouldn't have any hiccups. But once again they've messed me around...I ordered in Feb and now it's May, these were standard clothes not even made to measure there should be no problems.

"Your product are amazing will shop again"

Your product are amazing will shop again

"Ya experience is good I am…"

Ya experience is good I am satisfied.time period is so long but I am so happy and I love LAAM.

"Exceptional service and products"

Exceptional service and products. Extremely happy and satisfied with my purchase and Laam. Definitely will buy again and again.

"I was very nervous ordering from…"

I was very nervous ordering from Pakistan as there is always negative comments but I would like to say the service and clothes were beautiful I did have a few issues with delivery but were sorted out very satisfactory by the company

"HORRENDOUS customer service"

They have HORRENDOUS customer service! I ordered 8 items from them on Tuesday. When I placed my order, the site stated that one of my items was out of stock so I confirmed my order for the items that they did have so I could at least get those on time. Within a couple of minutes, I was requested again to ‘confirm my order’ but this time, the item that was previously out of stock, had magically appeared. I then confirmed the second order and IMMEDIATELY sent a message on whatsapp saying to cancel the first order. I have yet to get a response back from them. I then emailed them yesterday as well requesting my first confirmed order to be cancelled. Again, no response. Today I got a message saying my order was already on it’s way and to contact them again to return the items! Today, items from both orders were delivered and because the person who accepted didn’t know that it was basically two of the same package, they accepted both. Now I’ve been trying to contact laam AGAIN all day today both by email AND whatsapp and have received no response. This is absolutely disgusting and this isn’t how you run a business. This is the second time I’ve ordered from Laam and let me assure you, it will be the last time and I will not be recommending them to anyone else either!