"Un robo"

Un robo. Acabamos de regresar de nuestro viaje a Islandia. El viaje ha resultado perfecto. Sin embargo, el alquiler de coche es una estafa. Esta empresa te intenta vender todo tipo de seguros que luego no sirven para nada. Te cobran una franquicia de 3.000 euros y hagas lo que hagas los 90 euros no te los quita nadie. En primer lugar nos cobraron 50 euros por cambiar el titular de la tarjera de credito para la fianza, una pasada. Nos entregaron un coche que tenia un considerable golpe en la puerta de copiloto, por lo que daba problemas al cerrarla. Como habiamos leido las opiniones nefasta, el dia de entrega, le realizamos una limpieza exhaustiva para prevenir. Pues a día de ayer hemos recibido el cargo de 90 euros. No recomiendo alquiler con ellos para nada.

"Mangel erfunden"

Ich gab den Wagen in tadellosen Zustand ab und hatte ihn vorher gewaschen und ausgesaugt. Da aber anscheinend mit jedem Kunden extra Geld verdient werden muss, wurde ein Mangel erfunden. Angeblich war das VW Logo abgefallen! Nun soll ich 450 Euro extra zahlen. Eine Unverschämtheit! Auf keinen Fall hier mieten.

"Like most other reviews please AVOID…"

Like most other reviews please AVOID hiring a car from these guys. A week after we returned the car we were shocked by some charges by the car company. One was a 90 euro fee for dirty car fee which is ridiculous because we made sure that the car was as clean as we could possible make it without vacuuming and washing the interior.

Another fee was a 50 euro fee for providing my details to the authorities for a speeding fine.... I get that they need to provide these details which is fine but 50 euros to provide some details is straight daylight robbery.

Do not hire a car from these guys no matter how much cheaper it is.

"Not recommended unless you want to get scammed"

We have rent a small car for five days to drive the South Coast.
The daily price was low and competitive, but the service provided was poor and they have tried to scam us.
They forgot picking us up from the airport and the car was in bad conditions, namely with unsafe winter tires.
They charged us extra 80 euros, because they insisted we had to provide a credit card only, which had to be in the name of the main driver and no other traveller.
When we returned the car, we took photos showing that it was in the same conditions, but after 3 weeks they claimed we had to pay an insane budget for new damages we are not responsible for and that we can not even see in their photos.
We had rented cars in many places before, but this company is desonest and not recommended.

"just use another shop,"

just use another shop,
easy to broke down,suck up deposit.

"Very unfair extra fees"

Rented a small modern car from this company. Was told it would be on the airport terminal only to find out it was a meet and greet service.

Deposit to hold on card was €2900! Had to up my credit limit on the spot just to manage that. Craziness.

Car ran ok. Returned as per usual only to be taken straight to the airport without the car being checked. Then charged €90 cleaning fee as the inside was dirty. Told this is the "industry standard" which it absolutely is not.

Company failed to check the car and agree to any issues before taking me back to airport. Also did not invoice for their services until I complained after they had charged me. Customer services were still and spoke over me the whole conversation. They are clearly used to people contesting this issue.

The idea of the car being dirty is difficult to quantify. Other companies charge this fee when the car is "excessively soiled" which my car was absolutely not. No proof has been sent of the issue either so it's absolutely under their control.

Sharing this issue on Facebook and Twitter and with my many colleagues, friends and family in Iceland. Escalating with credit card company ASAP also. Awaiting further information from FairCar.

Don't use them.

"Very bad"

Very bad. Don’t rent from this company. Will get very high amount of additional charge.

"FairCar? More like ScamCar."

Along with many others on this website, I have found myself victim of a FairCar Iceland scam.

FairCar charged me a 'late pickup fee' even though I collected the car within the 'grace period.'

Furthermore, they charged me a cleaning fee for the vehicle after I got home from holiday.

The car which I received from Faircar was badly damaged when I initially picked it up and was covered in dents and scratches. I drove the car for 4 days and didn't add any extra damage to the vehicle and cleaned out the inside of the car before handing it back.

I can't understand where these extra charges are coming from, especially when they didn't highlight extra charges to me at the time of pickup or at the time of handing the car back.

I am furious about the fraud which FairCar have committed against me and the other customers here and I will do everything in my power to get my money back.

"Stay away from these scammers."

Stay away from these scammers.
There were two problems.
1. At the desk I was supposed to pay 267.34 euro but I was charged 317.34 because there was two hours delay of the flight and instead of 14:00 we received the car at 16:00. So, they charged extra for the delay…with the excuse of afterhours service (it was 16:00 like I said before). Also, the flight number was known to them, so the delay could be easily found out at least 4 hours before the arrival time. So, it was just an excuse to charge me more.
2. When I delivered the car at 27/11/18 the guy that picked it up said everything was ok and the next day at 28/11/18 when I was returned to Greece there was an extra charge of 66,23 euros in my credit card without even having the decency of informing me. I contacted them and the explanation was that the tank was 3 liters less than when it was delivered.
Afterwards I found out that the company FairCar Iceland
has consequently bad reviews in Google they also claim in the banner in their Facebook page that they have a TRUSTPILOT of 9.1/10 but their true score is something like 1,3
and they always do the same thing. They overcharge at the end, with no excuse, they do not sign on the pickup of the car, and then they claim damages that do not exist.

"SCAM ARTISTS"

SCAM ARTISTS. They gave me a car that had issues that would make it stall in the road. The office was closed for the day so had to take it back the next morning to return. They didn't even have a car ready, had to wait hours. Refund was refused also. Ended up losing a whole day of driving that I paid for because of the car problems. They are not even a real rental company, seems to be owned by two young guys with probably like 3 cars on their lot. Decided to go with Sixt Car Rental after and was SO MUCH BETTER. Wish I did that to begin with.