Choice Bathroom Shop

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162 reviews
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Customer Reviews about

Choice Bathroom Shop

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Patricia

1.00/5.00

"EXTREMELY RUDE CALL CENTRE PERSONNEL"

I Have never had any dealings with this company but have j been called by a very rude man I presume from a call centre in India who told me as I haven't help him by answering his questions he wasn't going to help me by taking me off the call list I am an elderly person and do not need this kind of hassle so please do not phone again.

16/10/2019

Mandy Baker

1.00/5.00

"I am getting nuisance phone calls from…"

I am getting nuisance phone calls from this company. They say they have my details because of a survey I completed. I don't do surveys. When I asked to be transferred to their data protection department they hung up. I will be reporting them to the ICO, suggest you do the same, before they sell your details on to yet more nuisance calling companies.

07/08/2019

Mrs Middlebrook

1.00/5.00

"Unlucky dip toilet seat selection"

Ordered a replacement toilet seat for my sanuex Matteo project toilet. They sent me a completely different brand of seat that would not fit. They said it was my fault and would not offer me a free return.

They are based off a farm, do not trust this company. You will be lucky if you get the correct toilet seat.

13/04/2019

Gavan Corry

1.00/5.00

"I am getting nusssicance calls from…"

I am getting nuisance calls from India on behalf of this company. I am on the TPS list. They must be desperate to sell you something if they have a Indian call centre phone you. Stay away

16/03/2019

P. Frampton

5.00/5.00

"No quibble cancellation"

I ordered a replacement toilet seat and was kept well informed of progress. Decided to replace the whole toilet so called to cancel the order. I was expecting some hassle, but the cancellation was no quibble and I got my money back within a couple of days. Great customer service.

02/03/2019

David Savage

1.00/5.00

"Paid almost £100 for a replacement…"

Paid almost £100 for a replacement toilet seat after my builder had spoken to UK Choice Shops to get the correct fit. It wasn't the correct fit and they refused a refund because the hinge packet had been opened. Don't use this company.

17/09/2018

jonl

1.00/5.00

"DONT BUY ANYTHING FROM THIS WEBSITE"

DONT BUY ANYTHING FROM THIS WEBSITE
I bought a Duravit toilet replacement seat in January, and was assured that it was the correct fit when purchasing it. We have had ongoing issues with the fitting, in the end we decide to ask for our money back, this has just been refused. We confirmed that it was the correct type speaking to Duravit directly on many occasions......Just passed us back to this retailer who offed no help at all. Reputation is everything especially in the online world. If you are going to offer service where you match products then give the consumer, some right of reply when it goes wrong. We still don't know the real reason for it not fitting. At 175.00 a bit of a bit mistake. Buyer Beware.....of this retailer......

17/08/2017

Solosheep

2.00/5.00

"I ordered a toilet seat to fit the …"

I ordered a toilet seat to fit the fittings I currently had. I was recommenced two and picked one. It arrived and had different fittings to the one I was removing. I cant change or replace the fittings so I wanted to send it back. They said yes but at my cost! This is not right as the item sent did not fit my requirements and if I was in the "shop" I would have seen this and trusted the judgment of the seller.

12/07/2017

Edgar 007

5.00/5.00

"Excellent service and product range"

Ordered replacement toilet seat but first one was damaged in transit. This was replaced without any problem and a new one arrived quickly. Customer service were easy to contact and very professional. They have an excellent range.

02/09/2016

Paul Bragg

5.00/5.00

"Big Choice (pun) good price, and fast delivery"

Ordered Saneux WC back to the wall unit, plus soft close seat and hand basin, excellent products, and Choice Bathrooms giving a very competitive price and really fast delivery service direct from Saneux, couldn't ask for more.

09/06/2013
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