"BAD FILTERS AND POOR CUSTOMER SERVICE"

Filters do not line up with cap arrows. Once in, they run for a few minutes then sputter and stop. I tried 2 of the 3 and same problem. Called and they asked me to send video with maximum 500kb which is impossible. No video is that small. Their website contact info doesn't work. Won't send emails. DO NOT USE THIS COMPANY!

"Negative reviews are true. Don't buy from Clatterans!"

I wish I had seen this website before ordering two months ago. I still haven't received my order. I've emailed and called twice, with promises to email me back and nothing. As other reviews say, if you call you just get a 'I'll send this to the warehouse' This time I requested a refund but I'm not holding my breath.

Might have to go to the Better Business Bureau to get something done.

"Was billed for two orders and have not been able"

Was billed for two orders and have been
Trying to get it resolved with no results
Please help me get this resolve ,thanks

"Water or Black Tarry Substance"

I order my water filters a year in advance so I don't come up wanting. I purchased 4 filters for my water dispenser in my refrigerator. The first two worked fine. The third one started to dispense a black tarry substance. I immediately removed it and flushed the system. I set the bad one aside. I contacted the company. The lady's response was 'it is out of warranty.' She didn't even tell me if the black,tarry substance is something we should be concerned.

I will do without before I by from Clatterans again.

"I bought 4 water filters"

I bought 4 water filters, CL-RF27. 2 were used within a few months and worked for a reasonable life time. I replaced s spent filter with the 3rd one and it failed immediately upon installation. By failed I mean it would not allow water to pass through it. I could not use the water or make ice in my refrigerator. I installed the 4th one. It worked for a month and then failed meaning it would not allow water to pass through the refrigerator. The filter light showed that the filter was still good. The company just told me they only allow a 1 year warranty it send back in 30 days after purchase. Evidently these filters fall apart just sitting on a shelf. Clattran has no interest in customer service.

"Will definately recommend Clatterans!"

I have ordered water and air filters for my Whirlpool refrigerator 3 times now and all were excellent. You have to drain 3 to 4 gallons of water with each replacement, but that's with any brand replacement. One filter had a crack at top nozzle area, Clatterans sent me a new one right away. I've had good luck with Clatterans so far and will continue to order from them, their filters work and are reasonably priced compared to Whirlpool filters which are totally outrageous. I don't have a negative thing to say about Clatterans so far and I hope it stays that way. I refuse to pay Whirlpool prices...it's only a water filter not a brick of gold!

"Should have read Trustpilot before buying Clatterans"

I bought a 3 pack of Clatterans water filters for my Whirlpool refrigerator so I would have one on hand every 6 months when it was time to change. One of the filters would not lock into the refrigerator properly. I asked for a refund or replacement. The response was that my item was past the 1-year warranty and past the 30 days for a free return. I'm shopping elsewhere.

"Bad knock offs"

I bought a 3 pack of water filters for my Whirlpool refrigerator. The first one seemed ok. For the second one, the water tasted like chlorine, and after a couple of weeks, took it out and tried to install the third one. It didn’t seat right and made a loud noise when I tried to dispense water. So 2 out of three were bad. I asked for a refund but they said it was out of warranty. We contacted a different office but they were not helpful. They were not from the U. S. If I could have given 0 stars I would have.

"Fraud FRAUD and FRAUD!!!"

Fraud FRAUD and FRAUD!!!
I never placed an order, but some how I got on a subscription, I can't get my money back. They keep saying they have refunded my account, but it never shows. Paypal won't help because it's an unauthorized charge. BEWARE!!! Don't give them your name or email. They managed to charge my paypal.

"Re charge on auto send"

Re charge on auto send. I cancelled it 6mos months ago and they keep charging me. Very disgusted with them.