"Terrible"

Had an overall terrible experience.
So i ordered an airsoft weapon from them.
It took a while to come, the tracking info was very late.

The product didnt work at all, took me about 2hours of calling and it going through to a non functional anwser machine. Then eventually i ended up spending £15 on returing the product which they never paid back (even several hours of calls they said they would)

The postage from me sending it took less than two days and it was over a week and several calls before they even looked at my product.

Then it was two weeks before they admitted they couldnt do anything about it and then they sent me a replacement.

After i had my replacement i was fobbed of when asking for my postage to be refunded as persite policy.

Staff were overall useless only one seemed to try and help herman iirc, rest were rude and fob offey

Multipule support emails were ignored also

Do not use

Order id 103834

"Great service, helped me through buying and Great product"

Great service, no hassle, fast delivery aswell as good packaging. great gun so far, not let me done. came with extra bb pellets and a small hand pistol which is a bonus. great prices.

"Over all pretty good"

Had a few problems when i ordered parts for these guys, but that was due to packing, but when i ordered guns or accessories, everything has been great and had a very short delivery time! so thanks a lot guys!

"personally ... Perfect for me"

Ordered before reading reviews then worried. Thankfully I had no issues ordered on Sunday night and arrived today (Tuesday). Gun ordered was M83 for £44.99 packaging was good box was in good condition and wrapped in black film. Gun itself I have no complaints over exactly as ordered and specified. I am no expert and this is for my son but genuinely seems a good bit of kit. Instructions are Chinese with English but are simple to follow. Genuinely I am surprised at the quality compared to the price. I can't speak for customer service as had no issues to follow up.

"Utter Rubbish-dont even bother"

bought a few guns from them for my sons birthday the most expensive one being £60 sniper rifle to which the magazine would not even stay inside,it has been sent back to them to which they said its not covered under warranty after 3 months.

customer service is shocking and the quality of good a disgrace.

im going down the sales of goods act then small claims court to get my money back.

"dont bother with them"

bought a gun off them sold as fully working but when i got it it came with a faulty mag so i contacted them and when i finally got a reply they told me my only choice was to buy a new mag from them so all i really got from them is an expensive paper weight i sugest go to local airsoft shop will work out cheaper in the long run and alot less hassle

"Incorrect Gun, bad customer service"

Ordered one airsoft gun despite the other bad reviews.

Ordered the D-boys PDW in Purple from this site and paid via Paypal. I promptly received a dispatch notification however from iWholesales Limited which put me on edge. However, package arrived quickly via Parcelforce. Box was in ok condition. Upon opening the package however, the gun they had sent me was not as advertised and also was damaged in a few places. The colour was very bright blue instead of the advertised purple. The cables for the battery connector were slightly frayed. There was a cable in the magazine well blocking entry for the magazine that needed moving and slight paint chips.

As such, I attempted to contact their support emails in an attempt to arrange a return but received no response. After trying this several times I've put in a claim via paypal to try and receive a refund from them. I just don't understand why they would promptly deliver an incorrect item and then not try to rectify any problems.

"Mixed feeings"

Gun number 1 --- Factory heat seal --- super service -- wrote glowing review which to date has not been posted.
Gun number 2 -- Oh dear -- Dirty torn unsealed box which when opened revealed a shotgun covered in greasy finger marks and dirt .
Upon removing gun from styrene it fell apart to reveal a superglue tide mark and obvious signs of a poorly executed amateur repair
Phoned customer service and was promised a replacement -- IT NEVER ARRIVED - the customer care line is now automated and 3 months on ---GUESS WHAT --- no replacement
GET YOUR B""""Y ACT TOGETHER UR A DISGRACE

"don't bother responding to emails"

I've tried contacting them on their website and by e-mail yet never got any response which is disappointing since I was impressed with the first item I bought and the speed it was delivered

"V V Good"

Very good quality, price and delivery,