"Worst people ever."

Worst people ever.
I'm disabled in a bungalow and they refuse to fit a light fitting in my hallway. I'm in a wheelchair. It's pitch black and I feel so unsafe if anyone knocks my door.
They forgot to put a ceiling light in when it was rewired and we've been raiding this with them for months now.
I have 1 electric socket in my front room and have asked for one to be fitted in the hallway to enable me to charge my electric wheelchair. They flat refused abd said I need an OT report.
You have a duty of care and if anything happens to me my husband or any visitors we will seek legal representation.
Today they sent a man to change a light bulb. What a joke we have no fitting for a light bulb.
SHAME ON YOU WHG
They do not respect their disabled customers. They have a duty of care.

"This company doesn't know what they're doing!"

Last year gas check they didn't turn up, this year....same!
I rang whg and was told my gas check was rescheduled for 2 weeks time..was anyone gonna tell me?
I'd waited another 4 hours for nothing, same as previous year!
Next year if WHG do this again, they are welcome to take me to court to gain access, because I will not be ringing them next time it happens, THANKS WHG, you sink lower every time! Well done. No respect whatsoever!

"I had applied for a 2 bedroom house and…"

I had applied for a 2 bedroom house and was shortlisted for it, they asked me to provide financial documents to prove if I can afford it which I did. But instead they offered it to someone else with no clear reason. I realised that they offered it to someone else because they noticed my background which not fair. WHG is not worth even 1* as they are bias and racist housing association.

"absolutely awful"

I'd like to give 0 * but there's no option.ive been having neighbour issues for 5 years,and we are on our last thread.they take months to repair anything,won't allow cctv for security and refused,and just straight up don't do a dam thing, everyone has rights for living in peace,and ive not had that in 5 yrs.cant wait to get out,would not recommend this housing. I'm taking this somewhere higher than them now.

"Overcharged for a flat!"

You get charged more for a 2 bed 2nd floor flat!!! When their houses rent is cheaper!! I got a daughter who has additional needs and needs a garden to run around to have an outlet for her energy as she can't do it in a top floor flat!! The flat is too small for two of us and I've changed my circumstances and told them my daughter has a disability and they don't care!

"Avoid WHG AVOID THEY ALLOW BULLYING "

Avoid this housing group they allow bullying even when called and even have CCTV !! Their a bunch of useless careless people who do not care that tenants are attacked and they reply and say yes course we will help you and then of course they don't their spineless and full of lies

I can't wait to give up my house to get away from these as a landlord their absolutely disgusting


Doesn't deserve one star !!!

"NEVER USE THIS SO CALLED COMPANY"

NEVER USE THIS SO CALLED COMPANY. QUOTES YOU ONE PRICE THEN CHANGES IT AFTER A FEW MONTHS. DO NOT TRUST THESE COWBOYS.

"Wish there was a zero"

Wish there was a zero. Level of care and customer service is non existent. Do not reply to emails, no care at all

"if I could give 0 I would"

if I could give 0 I would. over 3years I've been on whg choose and move and now they have changed " there allocation policy" apparently now I'm no longer eligible...3 years!! I've been waiting. my house is overcrowded..and online your policy still states I'm eligible yet on my account I've been kicked off.. disgusting way to treat a family who have been waiting patiently for 3years, we never complained or constantly called. we just waited for our turn. only to be kicked off. beyond disgusting. if you have a choice AVOID WHG like the plague!!!!!

"I cannot understand how my monthly bill…"

I cannot understand how my monthly bill before April tax year was about £421 and a few pence to now £475 and some pence. What's with the big jump? I don't get it. Normally evey year it be provs around £5 or something.