"Inexcusable to be honest"

Inexcusable to be honest !
Twenty minutes before the coach leaves to ski in Italy , the school is notified that there are no coaches and the trip is cancelled.
Unprofessional doesn't go anywhere near enough to describe this.
What on earth is going on at Halsbury ? Does no one think to check things until Departure Day !!
The poor kids ( mine included) and teachers are devastated.

"shambles"

shambles
cancelled school trip to Berlin / Poland excuse coach broken down can not get a replacement coach lots of very unhappy students 3 hours notice shame on you no backup plan

"Absolute shambles"

Absolute shambles. Cancelled a ski trip to Italy with less than 24 hours notice. How can a travel company not book a coach!

"Never EVER use Halsbury Travel"

You let down 80 children and their families plus numerous teachers. A year of planning and excitement ruined less than half an hour before setting off. Absolutely fuming. Never use this company.

"Disgraceful Company"

This Company is not fit for purpose, to let down 89 pupils and cancel an entire weeks ski trip 20 minutes before the coach was due to depart is a disgraceful. Avoid at all costs. The teachers had worked so hard to carefully plan the trip!

"If I could give a zero I would."

If I could give a zero I would.
Less than 24 hours away from travel and they discover they haven't secured the coaches for the school ski trip. 5 schools without coaches for a trip to Italy! Basic elements for a established school travel agent you'd think.
My child is beyond upset, its been the first opportunity to travel abroad with school due to COVID. First ski trip, he's had lessons, money spent on equipment and clothing and was all packed to go. This was booked and planned 18 months ago and we get 24 hours notice. Yes, they tried to make alternative travel arrangements but due to air strikes this wasn't possible, but it should never have got to that. The poor teachers are the ones who have put in all the effort and planning and they were the ones who had to tell the kids they were not going whilst Halsbury Travel get to stay arms length away from this disappointment and anger from the pupils, parents and staff.
A full refund does not make up for the lost opportunity, expense and disappointment. What are you going to do about this Halsbury Travel?

"Ski Trip Cancelled at the last minute"

My daughter was meant to go on a ski trip this afternoon with her school and it was booked via Halsbury. Twenty minutes before she was due to leave they contacted the school to advise that the coach company had cancelled and they would not be able to go on their ski trip.
To say she is devastated is an understatement. Months of planning by the school, 80 children due to ski and teachers giving up their time and Easter holiday to take them. What a shambles and totally unprofessional.
Steer clear of this company.

"Very bad"

My daughter was due to travel on a ski trip today - they have totally messed up and pulled out of the booking today with no notice on the day of travel, leaving 3 coaches full of children devastated after many months of planning and build up, emotionally drained, parents out of pocket, brand new ski gear wasted. Children all stranded in the school hall.

"Absolute disgusted with this company - WARNING"

As a parent of a child waiting to go skiing to Italy in the morning , to find our less than 24 hours before departure that the coaches have not been booked and so the whole trip is cancelled is a complete farse!

Our son has been looking forwards to this trip for months. He has been unwell and this is the one thing motivating him forwards.

In addition we have spent hundreds of pounds on our son for this first ever ski trip for clothing and equipment, and all this will be lost as by next years trip he will have grown and will need all new again - who is going to cover these costs?

Stand up Keith Sharkey and take accountability for this complete mess and make it right for the schools, the children and the parents. If you work in this industry you have a duty of care to take responsibility when things go wrong, just like you take the profit when they go right.

If you have a look at Companies House at this business you will see that Keith Sharkey (MD) and his wife (Director) are no longer registered as named Directors and the company is now under the control of 'Huron Bidco Limited', - which has a MR01 Charge against it, which basically means the company is owned by the Bank and it's running on borrowed money from Natwest? Is this why the busses were not booked? Did you book them, just not pay the bill?

"Dreadful"

Dreadful

Cancelled school ski trip to Italy less than 24 hours before departure.

They forgot to book coaches to drive children to ski resort only informing school with a day to go
Pupils beyond upset and parents plans in tatters

Totally unacceptable