"Hyperion hottubs are excellent"

Hyperion hottubs are excellent . We are so so.happy and impressed with our new hot tub.. Terry and Eleanor are very helpful.and friendly and always answer any queries promptly .Hottub was installed and everything about it was explained to us before Terry left . After care service is excellent too . Thanks Terry and Eleanor. Would highly recommend 👌

"The hot tub from Masterspa is excellent…"

The hot tub from Masterspa is excellent and the quality of service from the small friendly team was generally very good but we would of appreciated being kept informed about the progress of the order for what is a very large purchase with a long lead time.
However, when we did ask for information we were always given the answer without any delay.
Please don’t let this one negative comment put you off as we shopped around all the hot tub companies in the area and Hyperion stood out from the start as the one to use, they are friendly and knowledgeable and we are very happy.

"Brilliant hot tub service"

Terry, as soon as we arrived nothing was to much trouble. My husband is very old school and kept firing questions at Terry and he answered everyone with out hesitation. You can even try out the tubs before you buy. And when Terry and his colleague came to set the tub up, again was done with great expertise and professionalism. Would recommend Hyperion for anybody wishing to buy a hot tub, they are very knowledgeable and helpful.

"Great service no pressure to buy just…"

Great service no pressure to buy just honest advice, slight delay in delivery but kept informed throughout. Delivery and set up was very professinial they spent most of day getting it all up and running, good brief on how to look after it etc

"What can I say about this Company"

What can I say about this Company, no it's not a Company, it's Eleanor and Terry. Two people that 100% strive for excellence, and don't they deliver. Best people I have worked with, running a business, I understand. Yes MASTER SPA is the best you can get, but you need the people to help you through the process, I cannot speak highly enough about these two wonderful people, and I know that they will succeed in what they are doing. If you need a Hot tub or Swimspa it's
HYPERION HOT TUBS
Many thanks
Phil

"Hyperion Hot Tubs - 1st Class"

This is our first hot tub so although we're only a couple of weeks in, we couldn't be happier.
Eleanor and Terry made the investigation into hot tubs very easy and we didn't feel like we were being sold anything at any point.
The site visit and the subsequent installation went very well.
Many thanks to you both - we hope we'll have years of good times using our Master Spa Legend 7.

"Hyperion Hot Tub Masterclass"

We purchased a Master Spas Legend 7 from Hyperion and from start to finish, Terry and Eleanor were so helpful. We were having extensive landscaping done prior to delivery of the tub and Terry's advice was crucial for getting the design of a half recessed tub correct with dimensions, accessibility etc.

Install from Terry was very thorough and he spent the whole day setting up the hot tub as well as walking us through routine maintenance and use, he also left us with a starter pack of chemicals and some information on chemical levels; very helpful.

As for the tub itself, we literally couldn't be happier, we went for the Legend 7 because it had 2 pumps and what a difference the extra pump makes! We also went for a midnight canyon finish on the tub and so happy with how this makes it look like a rock pool. The lighting at night is excellent and the control pad super intuitive and easy to use even with wet hands. The bluetooth speakers are excellent and we use them every time. In terms of cost and maintenance, this is all dead easy and barely adds anything to the bill which in this day and age is saying something.

Overall we are so happy with our purchase and would wholeheartedly recommend Hyperion if you want an all round great buying experience and great after sales care with competitive pricing.

"Fantastic hot tub and an amazing company to do business with."

After doing a great deal of research we settled on Hyperion Hot Tubs as the company we would purchase our hot tub from. We found Terry and Eleanor extremely helpful and really went out of their way to help us select the hot tub that we were looking for. They answered our many questions and even arranged for us to "wet test" the model we chose in private after the showroom had closed.
Nothing was too much trouble!
So we placed our order and a few weeks later they arrived to install and set up our Legend 7. We were incredibly impressed with the whole installation process and it was completed the same day with a full explanation of how things work and all the important information about keeping the water clean and healthy.
We've been using our hot tub for a week now and it has exceeded our expectations. In summary, lots of features easy to use and incredibly enjoyable. We can highly recommend Hyperion Hot Tubs if you are looking for a quality product and outstanding service.

"Highly recommend Hyperion hot tubs"

Terry and Eleanor have expert knowledge of their product and gave good advice as to which spa would suit our needs. They are very friendly, helpful and professional. After sales service has been excellent and rapid.

"Thanks to Hyperion my kid can swim"

We started with the idea of getting a hot tub for the back garden, 4 months on we have a hot tub and a swim spa and an electric pergola over it.

The shopping experience was great. Both Terry and Eleanor knew their stuff, gave us good honest advice, and had the best models for the price. We arranged to do a test in their display models and Eleanor even managed to keep our young kids distracted whilst we bought. Pretty soon we upgraded from the legend 7 to the twilight 8.2, and the small swim spa to the 15D - with a covana legend to boot.

There was a slight delay with the swim spa and a slightly longer delay for the hot tub and covana - but no fault of Hyperion - they kept us informed and even gave us the use of a couple of their rental tubs to tide us over whilst we waited.

Getting the things installed was hard - we hadn't made it easy for them. No crane could get the spa over where we needed it to be - so Terry roped in some friends to roll it into place and lower it down into our pit. Not an easy job but Terry was methodical, had all the right equipment and paid great care to look after our investment.

Once in we had a few issues with the covana - faulty from the start - but Terry diagnosed the issue, chased the replacement part and as soon as it was in came to install it. Now it works beautifully.

After care was as brilliant as the shopping experience - Terry provided us with all the chemicals we needed to get going, detailed instructions and demonstrations, cover lifters for the hot tub cover that worked with our high deck and made sure everything was 100% working before leaving. Even cleaned up after himself!

We feel safe knowing that if anything should happen with either tub Terry is just a call or an email away from coming over - and he knows his stuff when it comes to maintaining these things!

Can't recommend Hyperion any more highly. If you are thinking of spending that much money you need people that you can trust and that will do their best for you and that's exactly what Terry and Eleanor have done for us.

I'd also like to add a more personal note. Within 2 weeks of having the swim spa my 3 year old has gone from not swimming to swimming against the jet on low - even trying without any floats. That has made it all so worth it.