"Tiny fine print results in ripping you off"

Ordered leggings without noticing impossibly small fine print which highlights £55 PER MONTH payment is taken to get an introductory offer. What i thought cost me £19 has now cost me £74. To then process a complaint/ cancel a membership it takes hours on the phone and speaking to a human seems impossible. It says to login through my account but i do not have an account which makes it quite obvious i'm not a "member". Avoid this company like the plague.

"SCAM"

SCAM. Entice with VIP offer. It appears (intentionally) to be a sign up to newsletter to redeem offer - like is the usual. But in the small print you are actually signing up to VIP monthly payments of £54. It's incredibly misleading and it does not make sense for a company to do this. I will never use them again and from what I have read so many others won't either so what benefit long term is this to the company.

"Great experience "

So easy to contact. Made an order it came quickly returned some things and got money back, was able to cancel membership with no issue.

"Great Products!"

I love the qualityy

"The biggest Scammers Ever!! Beware "

Here’s a version warning others:

“Beware of this company—they are the biggest scammers out there! I can only imagine how much money they make by scamming people. When you check out, they sneakily ask you to confirm terms and conditions, but what you’re really signing up for is a £54 monthly membership locked in for an entire year! Many people probably don’t even realize it until it’s too late.

If you try to cancel, you’ll be stuck on hold for two hours, and when someone finally answers, they’ll hang up on you. Avoid this company at all costs—these will be the most expensive leggings you ever buy!”

"So easy to order."

It's always easy to find something great on the site, using member credits or paying for your order, both are so simple. There are great offers and it's easy to find exactly what you need.

"Warning do not use this company "

Warning. My 19 year old daughter who has just started work bought her mum a present from this company. The present arrived on time and all was good. Until the following month a further £54.99 has been taken from her account. The reason for this is in their email, in very small writing they say that if you don't opt out you are actually signing up to a monthly subscription. This company should be closed down for conning people. I will be taking this to the trading standards on Monday unless my daughter received a full refund. I have a call with them in 1 hour.

"SCAM"

SCAM - READ THE SMALL PRINT - Automatically signs you up to a £54.99 monthly vip membership. Knew nothing about it until the money came out of my account. Having now read the reviews it looks like a lot of people have fallen for their misleading adverts.

"Caught out/tricked into taking the VIP"

Caught out/tricked into taking the VIP. Bought some gym shorts in the sale for £25 then the following month I was charged £54.99 from my PayPal account. Disgrace of a company to engage in such snide tactics. Contacted customer services and heard nothing. When I purchased the shorts the box for this option was already ticked and hidden, plus no obvious mention of this service until the money was taken from my account. Looking around this deceitful tactic has got a lot of people angry. Not a good way to treat customers.

Edit after reply: If it is so obvious you are going to be charged £54.99 for joining VIP after your purchase then why are there so many negative reviews pointing to the same issue on this platform. I didn't have a clue it is nowhere near as obvious as is being said in the reply. I have fortunately since leaving this review been refunded. There are many who haven't. I won't be using them again.

"SCAM SCAM SCAM!!!!!"

SCAM SCAM SCAM!!!!!

Theyll take money from your account without making you aware! DO NOT USE