"Truly a company that cares!"

Thank you so much from the bottom of my heart! US service animals went above and beyond to help make my experience
better. The red service vest and matching collar are a perfect fit! Your generosity will not be forgotten.

"The customer service is top notch"

The customer service is top notch. I spoke to Cayman and they were FANTASTIC. They listened to my questions, provided excellent feedback, and gave me the reassurance I needed to know that I was in the right place. I would highly recommend this service to anyone seeking ESA services!

"Tanaia was absolutely wonderful"

Tanaia was absolutely wonderful. Great energy immediately when answering the phone she is very kind. She helped answer all my questions and set me up with the services I need. Thank you!

"FANTASTIC!"

The guy who answered my call was very thorough and covered everything, and by the end, I had no questions. Jermaine Luckett made this process so much easier than I ever expected. Thank you so much!

"I greatly appreciate knowing I can call…"

I greatly appreciate knowing I can call on US Service Animals and there would be a person on the other line to support and assist. Most are knowledgeable of their products and services. They were able to act quick in response to getting reassessed due to a Property Manager requiring additional paperwork. Also, I am confident to challenge the status quo knowing I have a legal team from US Service Animals to guide and support me when needed.

"Amazing Support"

daniel was very helpful in the pricing and was answering any questions that i had regarding the services. He was aware i was stressed and overthinking but walked me through every step.

"Great Service!"

I’m so grateful for the support I received in starting the process of obtaining an ESA letter. From the very beginning, Jermaine Luckett, was kind, informative, and made me feel completely at ease. He took the time to explain everything clearly, answered all of my questions, and made what initially felt like an overwhelming process feel manageable and approachable.

It’s such a relief to feel supported and understood, and I’m confident I’m on the right path. I truly appreciate the professionalism and compassion throughout this experience so far—thank you Jermaine!

"Tirce was incredible"

Tirce was incredible, very informative, knowledgeable, and has a dog of her own so she’s experienced! She was patient with me in explaining all the packages and deals. Thank you!!

"Ollie Rocket living his best life!"

Our new addition to the family dachshund poodle mix is a rescue we are his third home and he has anxiety cries when he is not with his person heartbreaking. He is seven years old and the best dog I have ever been blessed with he lives other people and animals. This program has given him the ability to be with his family and his family enjoy him with their day to day activities. He loves to go bye bye when you say it he jumps 3 foot off the ground and is running to the door to jump in the car. Thank you so much for giving this sweet dachshund the best life!

"My experience was great"

My experience was great. Tracy has great customer service she treated me like I belonged and got to all my issues resolved thank you.