"False Products. Unhelpful. Unreliable. Shifty."

It has been more than a month since we bought the KORG Electribe Sampler Red from Kytary.at. Which supposed to be a brand new - unopened box, arrived without the adaptor. No matter how many times we called or wrote them to make a complain about the missing part, nobody took us serious. Eventually they offered to send us a 'universal' adaptor instead of the missing original part. We of course refused as one would expect having all the original parts of a product when buying a new one. They keep stalling us every time we try to reach them. Now all I want is to return the product and get a refund. Yet we are still being stalled by these people. They keep telling us "we will call you back...etc.". It has been more than a month! This company is nothing more than a fraud!