Store Cyberweld
Susana Carolo
"Lamentablemente no se pudo hacer la…"
Lamentablemente no se pudo hacer la comprar por que fue un problema para realizar el pago del producto, creo que deben revisar los métodos de pago y dar opciones que permitan a las dos partes (empresa y cliente) cumplir con la transacción financiera.
customer
"A month has passed and I still don’t…"
A month has passed and I still don’t have my order.
richard beck
William Solomon
"Great Price - POOR Customer Service"
great price on new Victor Torch, however the package arrived missing the torch tip nut making it non functional. Trying to deal with Cyberweld customer is service is a rude, and non helpful, ordeal. I had to call ESAB to get the part number to give to Cyberweld in order for them to contact ESAB and do something. Customer service only indicates they will update me when they can get a hold of ESAB. I talked to ESAB with less then a minute wait. It would be hard to recommend Cyberweld to someone unless you are sure you will not need to rectify a problem with your order or ever have to deal with their Customer Service.
SeaRay
"Ordered face shields for a reasonable…"
Ordered face shields for a reasonable price and received them in reasonable time. That's worth 5 stars to me.
Lunt Cicker
"I tried to buy a welding jacket and…"
I tried to buy a welding jacket and some FR pants. I didn't hear anything for about 4 days and then I got an email that told me to call their customer service number about my order. Never got the clothes i ordered, complete trash company and garbage customer service. Buy elsewhere, especially if you need your gear in a reasonable amount of time. Might even be better off buying the materials, learning how to sew, and sewing them yourself instead of even trying to buy from this company.
Carson Faulkner
"Honeywell Fibre-Metal"
Bought a Honeywell pipeliner because they had a good price on them, been a month and still hasn’t shipped.
Richard C Bacurin
"I ordered a Lincoln welding helmet"
I ordered a Lincoln welding helmet. Apparently, it was not in stock. I was told that it would be 1 to 2 weeks. After 2 + weeks, I checked again for a tracking number, or something. All I got was that it would be another 3 to 4 weeks. I e-mailed customer service.
Becky to the rescue!! She told me that they would upgrade the helmet to one with a design for the same price to expedite the delivery. I picked the All-American design. Beautiful ! It took longer than I expected to get from there to here, but the looks and performance of the new helmet is awesome. Thank you Becky Phillips. You saved the day. well, My Day. I will definitely return to Cyberweld for future needs / wants in the future
Michael
SCOTT DAVIS
"Very fast shipping"
Very fast shipping, you can not beat the price. Will defiantly be purchasing it again.
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