"No shipment, no refund for my last year order worth 176 USD. Dont buy"

Never. I repeat. NEVER buy from them. I made a purchase for 176 USD in Aug 2020, no shipment no refund yet. I'm typing this on Dec.3.2021. Same pasted template every time, we are working on it if you keep sending us emails we will block you. I let my hard earned money go, authorities must look into this.

"Ordered worth 176$. No product or refund received"

I placed an order in August and I have yet to receive anything. It's over an year now !! I've been sending emails to customer service and all the have are excuses or no replies . Order Amount - 176 USD !! NEVER BUY ANYTHING FROM THEM

"Don't pre-order or buy anything with them"

I pre-order at Megalopolis toys online store for the total price of 112.08 US dollar a couple of action figures from the collection Madballs Premium DNA. The figures supposed to be released and shipped during the spring of 2021, which never happened. I contacted the store and they didn't answer just sent an automatic email message blaming Covid-19 as excuse for their lack of compromise to answer or work correctly. At this point reading all the complaints, it seems this place is a fraudulent businesses thus I don't think they will ship any product. Don't ever trust them or to Premium DNA toys, they seem to be the same.

"Awful. Lies & Theft"

Awful. They WILL take your money and never send you the product.

I bought an in stock item in September 2020. Heard nothing for weeks. Reached out via email and got a generic "sorry it's taking so long, COVID has slowed us down" response. Gave it about a month and reached out again. No response. Finally I asked for my money back and they told me they would have the money back to me within 2 weeks. That never happened either. I reached out multiple times since then with no response whatsoever.

They will take your money, not communicate, jerk you around, and lie to you.

"Crooks"

Just like everyone else here. Took my money, claim they had to cancel and will refund money, don't refund money. Straight up crooks. No two ways about it.

"This is a terrible company"

This is a terrible company. They will immediately take your money but never ship your items. They also don't give refunds. I have an order that was never fulfilled and never refunded. Simple thieves. Don't do business with them. I hope others were able to get their money back.

"Delay after delay, excuse after excuse..."

I ordered in JUL 2020 and they have kept my money tied up since. Lots of false promises from "customer service" and now in late Feb 2021, they're saying it's not going to ship and will issue a refund. Well good that I finally get my money back, but the items I ordered cannot be found anymore.

"DONT ORDER FROM THEM"

I have been very annoyed by this company recently. I tried making an order with them, but I've been barely able to hear from them via email. I tried cancelling my order, but their website is a mess and I've been unable to login into my account. I even tried changing my password, but even that doesn't work. I would NOT RECOMMEND THIS COMPANY. They've been nothing but difficult for the past year my order has been pending!! I'm still trying to cancel my order but they've been very difficult in that process!!

"These people are scams they take your…"

These people are scams they take your money and run I still have not got my refund back at all they lied to me and said they was going to give me my refund to PayPal never did I need to know the corporate number because something needs to be done with them they just can't take people money and run like that.

"This is the worst company I have ever…"

This is the worst company I have ever had to deal with. They scam you out of your money. I placed an order with them using viabill and they told me they could not fulfill my order and to wait 20 days for a refund. I didn’t get a refund so i reached out again and this time they told me they needed my PayPal info to refund me and it’s been over 2 months and no refund. They don’t respond to emails or phone calls. They just take your money. I am currently trying to get the issue solved with viabill now.