"Wow what a completely absurd response"

Wow what a completely absurd response. How has an order placed in 2022 got anything to do with my recent purchase?

I have have proof of emails sent by your company and have received no emails stating any return address or resolution.
Furthermore due to your company's breach under GDPR of my personal information your past response has been removed. This states it all unprofessional in every sense. If a company has no understanding of GDPR then customers should be aware that their personal details are not safe.

My bank has been phenomenal and has already resolved my issue in a professional and swift manner.

I have certainly learnt that your company not only failed on promised goods but also was in breach of my confidential information.

"Excellence Speaks another time"

Excellence Speaks another time. Order wedding outfits. All are stunning and beautiful made. Just got little issue with full sleeve slip for one dress. And that's also sorted by them. Very helpful people. Highly recommended

"I had the BEST experience with Hoorain…"

I had the BEST experience with Hoorain Designer Wear. It was my first time ordering formal wear online so it was pretty scary I didnt know what to expect but Hoorain Designer Wear went out of their way to make sure this was the best experience for me. Their team is extremely professional, trust worthy and will patiently listen to all your demands and try to meet them at their best. I needed 10 dresses for a wedding and living abroad it is a struggle to find formal wedding wear but Hoorain Designers literally gave me the best. The dresses are even more beautiful than the pictures. I got my dresses made in customized size and even my family was surprised at how perfectly and professionally it was stitched.

I would recommend staying in touch on watsapp and they will be there with you throughout.

Out of 10, one of my dresses was stitched a but big but they even said they would take it back and give a refund & to let them know of another dress in exchange.

I would rate my experience a 10/10. Will for sure be purchasing from them again.

"This was my first time ordering from…"

This was my first time ordering from this company, and it’s been a frustrating experience. I placed the order on September 5th and didn’t receive any notice until October 1st, when I was informed the item was discontinued. The communication and customer service have been poor; it’s now been over four weeks and I still haven’t received a refund. The shipping would take forever, and I’ll never order from them again. I’ll stick to other UK-based businesses such as that offer the same branded clothing at lower affordable prices. I wish they had been upfront about running out of stock, as I needed the item for a wedding. Don’t waste your time with this overpriced shop—I’m still waiting for my full refund!
In response to your comments
Refund exact date 9th Oct this review was written before the refund and is 100% honest review based on facts not opinion. Even though you reported this review to be removed I have evidence of communication.

"I ordered a dress from Hoorain Designer…"

I ordered a dress from Hoorain Designer Wear.. it came on time and was absoloutley stunning just like the pictures.. i highly reccomend anyone to order their outfits from this company, they are very attentive if you message them with any queries. I will certainly be ordering again.. a very happy customer Thank you!

"Fantastic customer service "

I ordered 2 dresses which arrived before the expected delivery date. They were made to a high standard and all my measurements was correct.
The customer services was excellent from start to finish. Highly recommend this website for luxury well made clothing.

"Bought a dress for my wife as an…"

Bought a dress for my wife as an anniversary gift. The quality of fabric and stitching is spot on. She loved it.
Really happy with my buy and will definitely go for it again.
Keep the good work up

"To go for desi shopping"

My experience with Hoorain.uk was fantastic! The website offered a seamless shopping experience, and the attire was as expected. Good quality, design, and comfort.
Quick shipping and good customer service.
Hoorain.uk is now my preferred choice for Eastern fashion!

"The ease of accessing desi attire…"

The ease of accessing desi attire living in the UK and the authenticity of the clothes topped by the efficiency of the customer care made this experience very enjoyable and i will definitely be doing more shopping from here for my wife and family.

"Excellent service"

Excellent service, keeping standards at the highest on every order