"Review "

Thank you Cecilia for your expertise and advice in choosing my wedding ring. Cecilia offered great advice in pairing different styles of wedding bands with my Chupi engagement ring. I look forward to marking more special moments with Chupi jewellery.

"I had a great appointment with Cecilia…"

I had a great appointment with Cecilia for an engagement ring last weekend. She was so lovely and helpful when choosing my ring, and so accommodating and friendly with our baby during the appointment. It was completely relaxed and it was nice to feel special while there. I was so delighted I left with the ring of my dreams!

"Lovely experience"

I picked out a ruby Lucky Star pendant for a best friend for her birthday. The Chupi team were so wonderful in helping me pick out the perfect dark red charm for her. They kindly sent me photos of the different charms so we could find just the right color. Thank you so much for all of your help! ❤️

"I fell in love with Chupi jewellery…"

I fell in love with Chupi jewellery when I came across the brand a few years ago and always knew I wanted my first Chupi piece to mark a special moment in my life. I had the best experience from the moment I contacted Chupi to book an appointment right through to visiting the store to choose the perfect engagement and wedding ring. Thank you to Cecilia for all her help and for making such a special moment in our lives even more memorable. I can't wait to mark more moments with Chupi in the future.

"I purchased the North Star neclace…"

I purchased the North Star neclace which is very much marketed as an heirloom piece . Unfortunately the chain broke.. When I went to the store to see if it could be repaired I was advised this was not an option but I could replace the chain at a cost of 180 euro . This is so disappointing as if it’s meant to be jewellery for life then don’t t use soft gold chains that The store then does not recommend can be repaired. Of note my local jeweller repaired it for 20 euro however it has since snapped in another place, It seems to be just a lip service marketing campaign when it comes to the heirloom description of their jewellery and leaves me no confidence in the quality of the jewellery of their customer service. I suspect they know that there was an ongoing issue with the chain used as they have since replaced it with a different style!

"Monica's customer service was excellent…"

Monica's customer service was excellent when I was having issues with my order delivery. The issues were entirely DHL Canada's fault, but Monica was great in following up on her end to see if there was anything further that could be done. Most importantly, my beautiful diamond Claddagh arrived safe and sound. Truly the most beautiful Claddagh I have ever seen or owned.

"I am really happy with the support that…"

I am really happy with the support that Monica gave me and managing the delivery. She was very supportive and helpful and it was a pleasure to deal with Chupi, I definitely will use Chupi again.
Thanks Monica.

"Repeat customer, excellent customer service"

I've just purchased my 5th ring with chupi today, with Cecelia, who arranged to call me after I emailed with a question about ring sizing after having a baby. She was so lovely, as everyone in Chupi always is. Also, very helpful, full of advice and great communication and professionalism. The rings are beautiful and I can't wait to get my next ring. Highly recommend.

"Beautiful pieces and Chloe is wonderful!"

Chloe was fantastic! From the moment we walked in she was so welcoming, helpful, and took the time to walk us through the jewelry and the history. We truly had a lovely experience and left with some beautiful purchases. A memorable experience for us!

"Our experience at Chupi was fantastic…"

Our experience at Chupi was fantastic from the first moment. We met Chupi early on and worked with Kim to get the perfect ring. The staff truly go above and beyond! I cannot recommend if highly enough.