"Awful company"

Awful company, very awkward to deal with. Refuse to answer emails and despite advertising their phone number they leave it disconnected all the time. Hard to get your head around how companies like this still operate in modern society. Never again Htune, get the customer service sorted!

"Placed order which was not in stock"

Placed order which was not in stock. They sourced and delivered my item in a timely manner. Answered all my questions and queries in a timely manner. Will do business again.

"Worst customer service."

Worst customer service.
They don`t own up to their mistakes and just offers weak excuses instead of trying to solve the problem.

Writes in the reply below, that their phones are down today(Which is a 100% lie, as they have told me they are first up on 12 march)

"I feel completely let down by the …"

I feel completely let down by the H-Tune team. I ordered a Knock Sensor for my DC5 Integra and paid for overnight delivery. Received an email the following day explaining it would be with me in 2 weeks. Tried contacting the team via telephone and it just went to answer phone. Emailed explaining I would like a refund and no reply. Shameful behaviour. Now I have a DC5 that doesn’t work, they have my money and I have to wait two weeks for a Part, why could this all not be explained at the time of purchase? Awful company.

"very late delivery"

very late delivery, did not keep updated, hard to get hold, they need to sort out their act, a customer service training course would be a good start. Part did finally arrive

"Very friendly service. Will be back."

Very friendly service. Will be back for more parts soon.

"Brilliant service"

Great service from the guys at H tune.

Specially ordered me in items from abroad which came through very quick, despite it being so close to Christmas. Promised me would get by then and did, which was a great Christmas present!

Communication could not be faulted and any query by email was answered within an hour or two.

Try them, and hope you will be as impressed as I am.