"Had a query and logged in to web chat"

Had a query and logged in to web chat - Kerry answered promptly and worked quickly to answer and resolve.
Thank you, great service

"Kate Millington was a breath of fresh…"

Kate Millington was a breath of fresh air , i was pleasantly surprised how kind and considerate on line assistance was at mySycous app , thanks again

"Leah Jones is amazing"

Leah Jones is amazing, quality speaks volumes with her

"Sherelle was lovely efficient and…"

Sherelle was lovely efficient and sensitive she set up a direct debit for me On my chosen date at once.
I really liked her manner understanding and rescheduled my figures in a trice.
Nice to have a contact that goes well and isn't stressfull.

"Alannah Wilson is very patient and…"

Alannah Wilson is very patient and willing to help.
Thank you for your explanation and good luck to you in everything.

"I use mySycous for my home utilities…"

I use mySycous for my home utilities and while it hasn't always been smooth sailing (due to changes in billing etc), the staff have always been incredibly friendly, professional, and helpful, highlighting Kate Millington, Samantha Sibanda, and Luke Ramsey as particularly fantastic individuals I've spoken to over the past few months.

"Really helpful today I was able to make…"

Really helpful today I was able to make a payment with the advice I received

"Very Supportive for my new flat"

Recently moved in my new residency and was unsure how to set up my account. Kerry Broadbent was incredibly helpful and thorough through the process.

"Absolute joke"

Every month the billing is incorrect. Always assured the matter is being resolved but it never is. Get passed between staff member, nobody seems to take ownership or escalate the complaint.

"MySycous / Great experience"

Kate and her colleagues were very supportive and helpful! It took a while to solve my issue, but it all worked out. Problem solved! Thanks!