"Item not delivered"

Item not delivered, supposedly lost by courier and no stock left to replace. My main grouse though is the difficulty of making contact, no phone number on the website.

"Great service"

Great service, original products, fast delivery, no problems.

"Extremely accomadating and helpful"

Extremely accomadating and helpful. Answered any queries quickly and honestly. I would certainly recommend them.

"item does not work so I want to return… refund request ignored"

item does not work so I want to return it for another one ... its the correct power cable it just doesn't work .... Have emailed you via your Website link regarding a refund (on Sunday 12th November) and it has just been ignored....still no response as of today 25 November 2023.... not even an acknowledgement ...no reply at all...!!

"Incorrect post"

Item not delivered. Delivery estimated an additional 19 days according to the DHL parcel site.

Update!!!!!
This comment was a total mistake as I was being pecked by trust pilot, I was mistaken with which parcel was to be delayed certainly not this one and my apologies to NDC, great service and fantastic product.....since ordered another from the same address and just fitted to an ageing Acer, cannot fault NDC and will look forward to ordering again

"I wish I had done my research before buying!"

I wish I had done my research on this company before buying from their EBay shop. They don’t honour warranties.
Save your money and buy elsewhere with a more trusted seller. I’d rate 0/5 if I could.
FYI - do not trust their reply to this review. They kept claiming “I had full control of the situation” to get me to keep my broken laptop they sold me.

"Reported a faulty screen on a new tablet"

Reported a faulty screen on a tablet upon delivery. Contact with customer service was easy and after supplying photo evidence of the fault the returns procedure was established. Replacement tablet was supplied within a week of the fault being reported and after original table was returned. Very speedy response.

"Purchased a keyboard"

Requested for an keyboard, check and confirmed correctly . Fast an great delivery and on the end a product that is working . Replacement keyboard.
Good service.

"Excellent parts and service"

The parts I ordered (laptop palm rest with integrated keyboard) were perfectly described and fit my laptop as expected. Also packaged well and in immaculate condition. The parts also came within two days on the free delivery service.

"Unexpectedly good"

I had doubts about this order because the keyboard i bought was significantly cheaper than any other shops but l was pleasantly surprised. Quick delivery, tracking number, arrived on time, new and shiny.